Johanna Arias
Wesley Chapel
Summary
Dedicated team member with strong customer service skills. Experienced in food preparation and guest relations, consistently enhancing dining experiences through effective communication and teamwork. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
BOH Team Member
Tijuanna Flats
27709 SR-56 W
06.2024 - 01.2026
- Prepared and assembled food orders efficiently, ensuring adherence to quality standards.
- Operated kitchen equipment safely, maintaining cleanliness and organization in work areas.
- Collaborated with team members to streamline food preparation processes, enhancing workflow.
- Assisted in inventory management, tracking stock levels and minimizing waste effectively.
Host
Carabbas
25298 Sierra Center Blvd
12.2024 - 05.2025
- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed waitlists efficiently to optimize seating arrangements.
- Communicated with kitchen and service staff to coordinate guest needs.
- Assisted in training new hosts on operational procedures and customer service standards.
- Collaborated with team members to enhance overall service efficiency.
Sales Associate
Levi Strauss
2300 Grand Cypress Dr
12.2024 - 04.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained store presentation and merchandising standards to attract customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Collaborated with team members to achieve daily sales goals and promote teamwork.
Education
High School Diploma -
Cypress Creek High School
8701 Old Pasco Rd05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Outgoing personality
- Verbal/written communication
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Carabbas
12.2024 - 05.2025
Sales Associate
Levi Strauss
12.2024 - 04.2025
BOH Team Member
Tijuanna Flats
06.2024 - 01.2026
High School Diploma -
Cypress Creek High School