Johanna Baca
Hayward,CA
Summary
Proven performer at Mountain Mikes Pizza, adept in cash handling and interactive communication, excelled in a fast-paced environment by enhancing customer satisfaction and teamwork. Skillfully balanced multiple orders, demonstrating exceptional multitasking and hospitality service expertise without sacrificing service quality.
Overview
1
1
year of professional experience
Work History
Mountian Mikes Pizza Crew Member
Avtar
31083 Mission Blvd Hayward, CA 94544 United States
10.2023 - Current
- Worked front counter and other areas
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments, took orders ( in person and over phone), prepared and severed meals.
- Worked well with teammates and accepted coaching from management team.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
Education
James Logan High School
Union City, CA05.2026
Skills
- Teamwork and Collaboration
- Interactive communication skills
- Flexible Schedule
- Valid Driver's License
- Cash Handling
- Cleaning
- Hospitality service expertise
- Telephone Etiquette
- Store Opening and Closing
Volunteer Work
- Treeview Swim Club - Worked for 60+ hours teaching swim lessons, customer service, and landscape work
- All Saints Catholic Church - Worked for 50+ hours managing and setting up the seniors bingo club
Timeline
Mountian Mikes Pizza Crew Member
Avtar
10.2023 - Current
James Logan High School