Johanna Battista
Bronx,NY
Summary
Highly motivated and committed Medical Assistant with a proven track record of delivering exceptional results at both individual and team levels. Skilled in multitasking and prioritizing workloads, able to efficiently manage tasks with minimal supervision. Keen attention to detail, dedicated to utilizing medical background and strong team-building skills in a fast-paced, deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Trinity Health- St. Francis Hospital
01.2009 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant/Receptionist
Jose Sanchez Family Medical
10.2008 - 01.2009
- Greet customers over the telephone
- Answer questions regarding status of various accounts and attend to problems or complaints from customers in person, on the telephone or by written e-mail or fax correspondence
- Set up and maintain various files, records
- Interpret customers' insurance
- Tracked patient information, and entered into electronic medical record
- Maintained examining room cleanliness between patients, exam room supplies, and equipment
- Recorded patient information, new medications and any or all allergies
- Handed out patient instructions for their particular ailments
- Follow-up with pharmaceutical information if needed and doctors instructions to be followed at home
- Respond to customer service requests and assist with all needs
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
Medical Assistant Intern
Jose Sanchez Family Medical
09.2008 - 10.2008
- Demonstrated initiative and responsibility for my work and for others
- Treats all patients with compassion
- Complete special projects as assigned including organized contact list and filing system of all my patients
- Uses appropriate medical terminology
- Assists doctor with pre-testing
- Prepared patient for examination
- Assists patient with walking to examination room
- Answered phones, faxed documents, cleaned examination rooms
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
Education
Bachelor of Arts - Forensic Psychology
Bay Path University
Longmeadow, MA03-2023
Associate of Science - Liberal Arts And Sciences
Adirondack Community College
Queensbury, NY12-2019
Medical Assistant Diploma - Medical Assistant
Anthem Institute
New York, NY02.2009
High School Diploma - undefined
HS For Teaching & the Professions
Bronx, NY06.2007
Skills
- Proficient in Microsoft Word
- Advanced Excel Proficiency
- Data Access
- Presentation Software Proficiency
- Email Client Proficiency
- Phlebotomy
- Intake Management
- Patient-Centered Care
- Patient Administration Coordination
- Proficient in Medical Terminology
- Spanish Language Proficiency
- Clinical Terminology Proficiency
- Medical office administration
- Patient-focused care
- Intake control
Languages
Spanish
Native or Bilingual
Certification
- Basic Life Support (BLS) - American Heart Association.
Timeline
Medical Assistant
Trinity Health- St. Francis Hospital
01.2009 - 02.2024
Medical Assistant/Receptionist
Jose Sanchez Family Medical
10.2008 - 01.2009
Medical Assistant Intern
Jose Sanchez Family Medical
09.2008 - 10.2008
High School Diploma - undefined
HS For Teaching & the Professions
- Basic Life Support (BLS) - American Heart Association.
Bachelor of Arts - Forensic Psychology
Bay Path University
Associate of Science - Liberal Arts And Sciences
Adirondack Community College
Medical Assistant Diploma - Medical Assistant
Anthem Institute
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