Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Johanna Brutto

Southgate,MI

Summary

Dynamic professional with a proven track record in customer support and problem resolution at Good Will. Enhanced store presentation and trained new cashiers, ensuring high standards in transaction management. Committed to delivering exceptional service and fostering positive shopping experiences.

Overview

4
4
years of professional experience

Work History

Good Will Cashier

Good Will
Louisville, KY
02.2005 - 02.2006
  • Processed customer transactions accurately and efficiently at community-focused retail organization.
  • Resolved customer complaints promptly to uphold satisfaction and trust levels.
  • Maintained cleanliness of checkout area, including countertops and floors.
  • Assisted customers with inquiries while providing product and service information.
  • Stocked shelves and organized merchandise to improve store presentation.
  • Participated in training new cashiers on register operations and customer service standards.
  • Operated cash register and POS system for payment processing.
  • Collaborated with front-end staff to enhance overall customer experience.

Aviation Storekeeper

U.S. Navy Active Duty
Meridian, MS
10.2001 - 12.2001
  • Conducted inspections of stock levels to prevent shortages and maintain efficiency.
  • Coordinated logistics operations, streamlining shipping and receiving processes.
  • Verified incoming shipments against purchase orders to uphold quality control standards.
  • Maintained accurate records of aviation materials, tracking receipts, storage, issuance, and shipment.
  • Organized inventory bins, labeling them according to established procedures for easy access.
  • Performed daily cycle counts to minimize discrepancies in inventory records.
  • Arranged disposal of expired or damaged supplies, ensuring safety and compliance.

Education

High School Diploma -

Boyle County High School
Danville, KY
05-2001

Some College (No Degree) - Business Adminstration

Colorado Technical University Online
Colorado Springs, CO

Skills

Customer support and service

Problem resolution

Attention to detail

Employee training

Effective communication

Time management

Order processing

Visual merchandising

Transaction management

Daily reporting

Reliability and punctuality

References

References available upon request.

Timeline

Good Will Cashier

Good Will
02.2005 - 02.2006

Aviation Storekeeper

U.S. Navy Active Duty
10.2001 - 12.2001

High School Diploma -

Boyle County High School

Some College (No Degree) - Business Adminstration

Colorado Technical University Online

Similar Profiles

CREATE PROFILE