Johanna Carey
Marion,IA
Summary
Professional and adaptable individual with experience across retail, athletics, and customer-focused food service environments. Proven ability to deliver excellent customer service, build strong relationships, and foster positive experiences in fast-paced settings. Demonstrates strong communication, teamwork, and leadership skills developed through coaching volleyball and mentoring athletes. Brings a solid understanding of health, wellness, and nutrition from barista experience, combined with reliability, attention to detail, and a results-driven mindset. Committed to contributing positively to team goals while maintaining a high standard of professionalism and efficiency.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bed Bath & Beyond
Cedar Rapids, IA
01.2022 - 04.2023
- Assisted customers in product selection to enhance their overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Helped costumers locate items, join the reward system, and check pricing.
- Maintained store displays and organized merchandise to optimize visibility.
- Collaborated with team members to achieve daily sales goals and improve customer service.
Nutrition Barista
Nutrisport and Smoothie
Marion, IA
08.2023 - 01.2026
- Prepared high-quality food and beverages following standardized recipes and customer preferences.
- Maintained the cleanliness and organization of workstations to ensure efficient operations.
- Provided exceptional customer service, enhancing overall guest satisfaction and loyalty.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, while avoiding allergies.
Volleyball Coach
Big Cat Volleyball Club
Marion, IA
12.2023 - 04.2026
- Analyzed team dynamics to develop effective strategies for game-day performance.
- Evaluated player progress through regular assessments and feedback sessions.
- Fostered a positive team culture focused on growth, sportsmanship, and resilience.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, and sportsmanship among players.
- Worked individually with players when struggling to enhance confidence and strengthen court skills.
- Monitored and evaluated the performance of athletes to identify weaknesses and provide feedback for further improvement.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Education
Associate of Science - Fire Science
Kirkwood Community College
Cedar Rapids, IA05.2026
Skills
- Strategic planning
- Skills assessments
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Relationship building
- Phone etiquette
- Customer needs assessment
- Professional demeanor
Timeline
Volleyball Coach
Big Cat Volleyball Club
12.2023 - 04.2026
Nutrition Barista
Nutrisport and Smoothie
08.2023 - 01.2026
Sales Associate
Bed Bath & Beyond
01.2022 - 04.2023
Associate of Science - Fire Science
Kirkwood Community College