Johanna Davis
VOORHEES,NJ
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Team Leader Corporate Funding Department
Freedom Mortgage Corporation
Marlton, United States
11.2005 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Implemented new working processes to deliver multiple improvements.
- Funding reviews on all loans to be set up for outgoing wires
- QC all fundings for accuracy
- Confirming the accuracy of loan level information based on the final underwriting approval
- Completed Policy and Procedure review and wire run guidelines
- Created a BPM for Funding reviews
- Worked with several banks uploading the wire runs
Showroom Manager
Direct Buy Club
Maple Shade Township, NJ
03.1996 - 11.2005
- Provided prompt, courteous service to every individual entering showroom.
- Supervised inventory and placed orders to replenish low running supplies.
- Generated personal sales to meet or exceed established sales goals.
- Kept showroom expenses appropriate and reasonable to drive operational efficiency.
- Managed freight claims with the truck company's
- Ordered the new replacements that were damaged
- Worked with the freight Company for all incoming shipments
Education
High School Diploma -
State of New Jersey
Skills
- Verbal and Written Communication
- Work Planning and Prioritization
- Coaching and Mentoring
- Performance Evaluations
- Team Check-Ins
- Staff Training
- People Management
Languages
Spanish
Timeline
Team Leader Corporate Funding Department
Freedom Mortgage Corporation
11.2005 - Current
Showroom Manager
Direct Buy Club
03.1996 - 11.2005
High School Diploma -
State of New Jersey
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