Johanna Deletti
Seattle,WA
Summary
Ambitious Copywriter ready to take on varied and diverse writing projects. Skilled in utilizing new techniques and keeping up with latest trends in writing. Keen to take ownership of brand identity initiatives and customer outreach efforts. Creative Copywriter with an eye for detail and passion for crafting stories.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Server | Trainer
Cinque Terre & Barolo Ristorante
09.2021 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Utilized effective communication techniques to support server learning and comprehension.
Substitute Hospitality Instructor
Seattle Central College
02.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
OE Junior Teacher
Latin Hire | Open English
11.2022 - 06.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Encourage proper pronunciation through speech and assist in bringing student's ESL to higher levels through practicing dialogue in daily activities.
Sommelier | In-house Educator
Purple Café & Wine Bar
12.2017 - 03.2020
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Represented establishment professionally with guests and earned consistent repeat and referral business.
Education
Bachelor of Arts - English | Professional & Creative Writing
Central Washington University
Ellensburg, WA01.2025
TESOL|TESL|TEFL -
OXFORD SEMINARS ONLINE
03.2022
ITALIAN LANGUAGE | WINE HARVEST -
WORLD ENDEAVORS & INSTITUTO EUROPEO
Florence, Italy02.2017
GASTRONOMY PROGRAM | WINE STUDIES -
BOSTON UNIVERSITY
BOSTON, MA09.2015
Bachelor of Arts - English | Communications
UNIVERSITY OF MIAMI
MIAMI, FL09.2009
ASSOCIATE DEGREE - Arts And Entertainment Management
BAY STATE COLLEGE
BOSTON, MA09.2007
Skills
- Proofreading
- Unique Content Creation
- ESL- English As Second Language
- Innovative Lesson Planning
- Guest Relations Management
- Menu Editing and Review
- New Employee Mentoring
- Policy Enforcement
- Wine Service
- Banquet Coordination
- Food and Beverage Pairings
- Service Prioritization
Certification
- Oxford Seminars Online, TESOL|TESL|TEFL, 120
- Boston University | Wine Studies, Certification, Level 4
- The Court of Master Sommeliers, Certified Sommelier, Level 2
Languages
Spanish
Professional Working
Italian
Elementary
References
Linnet Blumenthal
- Linnet.Blumenthal@SeattleColleges.edu
Tiffany Freeling
- Manager@CinqueTerreRistorante.com
Chris Horn
- ChrisH@PurpleCafe.com
Timeline
OE Junior Teacher
Latin Hire | Open English
11.2022 - 06.2023
Lead Server | Trainer
Cinque Terre & Barolo Ristorante
09.2021 - Current
Substitute Hospitality Instructor
Seattle Central College
02.2021 - Current
Sommelier | In-house Educator
Purple Café & Wine Bar
12.2017 - 03.2020
Bachelor of Arts - English | Professional & Creative Writing
Central Washington University
TESOL|TESL|TEFL -
OXFORD SEMINARS ONLINE
ITALIAN LANGUAGE | WINE HARVEST -
WORLD ENDEAVORS & INSTITUTO EUROPEO
GASTRONOMY PROGRAM | WINE STUDIES -
BOSTON UNIVERSITY
Bachelor of Arts - English | Communications
UNIVERSITY OF MIAMI
ASSOCIATE DEGREE - Arts And Entertainment Management
BAY STATE COLLEGE
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