Open To Work
Johanna Gabriel
The Bronx,NY
Work Preference
Summary
Motivated pharmacy technician demonstrating expertise in inventory management and effective communication. Proven ability to support pharmacy operations and enhance patient education, driving improved outcomes in medication safety and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Rose Drug
The Bronx, New York
08.2024 - Current
- Processed and filled prescriptions accurately for patients and healthcare providers.
- Managed inventory levels and organized pharmaceutical supplies effectively.
- Assisted customers with medication inquiries and provided necessary information.
- Operated pharmacy software to maintain patient records and prescription histories.
- Collaborated with pharmacists to ensure compliance with safety regulations.
- Prepared medication orders under the supervision of licensed pharmacists.
- Educated patients on proper medication usage and potential side effects to promote safe medication practices.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Resolved customer complaints promptly, ensuring patient satisfaction and maintaining professionalism.
- Assisted in training new employees on pharmacy procedures.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Operated cash registers to accept payments from customers.
- Communicated with doctors and insurance agencies to clarify and resolve prescription cost discrepancies efficiently.
Pharmacy Technician
AJANTA PHARMACY
New York, New York
03.2020 - 07.2024
- Processed and filled prescriptions accurately for patients and healthcare providers.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Prepared medication orders under the supervision of licensed pharmacists.
- Educated patients on proper medication usage and potential side effects.
- Assisted customers with medication inquiries and provided necessary information.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed inventory levels and organized pharmaceutical supplies effectively.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared prescription transfers to other pharmacies.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Answered telephones to respond to questions or requests.
Education
High School Diploma -
GEORGE WASHINGTON H.S
Manhattan, NY06-1998
Skills
- Accurate prescription filling
- Pharmacy software operation
- Inventory management
- Compliance with regulations
- Medication therapy collaboration
- Patient education
- OTC recommendations
- Attention to detail
- Effective communication
- Customer service
- Bilingual Spanish English
- Problem solving
Languages
Spanish
Professional
Timeline
Pharmacy Technician
Rose Drug
08.2024 - Current
Pharmacy Technician
AJANTA PHARMACY
03.2020 - 07.2024
High School Diploma -
GEORGE WASHINGTON H.S