Johanna Glebus Suarez
Clayton,NC
Summary
Detail-Oriented Remote Administrative and Academic Support professional with 3+ years of virtual experience supporting students, staff, and digital learning environments. Proven ability to manage data, track progress metrics, communicate effectively online, and maintain accuracy in fast-paced remote settings. Highly organized, self-directed, and skilled in multitasking while maintaining confidentiality and professionalism.
Overview
14
14
years of professional experience
Work History
Remote Academic Learning Coach-Volunteer
North Carolina Virtual Academy
Raleigh, NC
09.2021 - Current
- Adapt teaching methods to meet individual learning needs in compliance with state standards.
- Track student progress through detailed records of assessments, attendance, and assignments.
- Analyze data to improve learning outcomes and engagement.
- Develop personalized learning plans leveraging online platforms and tools to support remote education.
School Volunteer
Summerfield Elementary School
Greensboro, NC
08.2017 - 01.2020
- Supported teachers with classroom management, lesson preparation, and event organization.
- Trained new volunteers and helped standardize classroom support procedures.
- Increased student engagement through mentorship and participation in school-wide activities.
Medical Office Assistant
Northwood Medical Center
Fayetteville, NC
09.2011 - 09.2012
- Streamlined appointment scheduling and patient record management, improving service efficiency.
- Managed insurance authorizations and updated electronic medical records.
- Provided exceptional patient support, maintaining high satisfaction scores.
- Assisted with billing, coding, and referral coordination.
Education
Medical Office Assistant - Health Administration
Miller Motte Community College
Fayetteville, NC06.2011
Veterinary Office Assistant - Veterinary Technology
Fayetteville Technical College
Fayetteville, NC08.2008
Skills
- Data Entry & Record Management
- Calendar & Scheduling Support
- Documentation & Reporting
- Remote Communication
- Zoom / Microsoft Teams
- Online Learning Platforms
- Electronic Records Management
- Time Management
- Problem Solving
- Multitasking
- Professional Phone & Email Communication
Timeline
Remote Academic Learning Coach-Volunteer
North Carolina Virtual Academy
09.2021 - Current
School Volunteer
Summerfield Elementary School
08.2017 - 01.2020
Medical Office Assistant
Northwood Medical Center
09.2011 - 09.2012
Medical Office Assistant - Health Administration
Miller Motte Community College
Veterinary Office Assistant - Veterinary Technology
Fayetteville Technical College