STEPHANIE R. FRONGELLO
Amazon
Cary,NC
1
Certification
6
years of professional experience
Bilingual and highly motivated laboratory professional with a Bachelor's degree in Biomedical Science and extensive experience in fast-paced, regulated environments. Proven expertise in specimen handling, data entry, quality procedures, and SOP compliance, consistently maintaining accuracy under high workloads. Background includes FDA-regulated manufacturing at Boston Scientific and operational leadership at Amazon, showcasing strong organizational skills, teamwork, and meticulous attention to detail. Committed to supporting laboratory operations, ensuring specimen integrity, and enhancing quality patient care through dedicated contributions.
Work History
Fulfillment Associate / Learning Ambassador
3 Years 8 Months- Worked in multiple operational departments including inbound stow, outbound picking, and customer returns in a high-volume fulfillment environment.
- Maintained productivity and accuracy while handling large volumes of inventory and time-sensitive tasks.
- Served as a Learning Ambassador responsible for training and onboarding new associates on standard work, safety procedures, and productivity expectations.
- Provided coaching and support to new employees to improve quality, efficiency, and workflow understanding.
- Assisted leadership teams as a Problem Solver by identifying operational issues, resolving inventory discrepancies, and supporting process flow continuity.
- Utilized warehouse systems, scanners, and computer-based tracking tools to maintain accurate records and inventory control.
- Followed strict safety standards, SOPs, and quality procedures in a fast-paced environment.
- Collaborated with cross-functional teams to meet daily operational goals and maintain workflow efficiency.
- Demonstrated strong attention to detail, adaptability, and the ability to prioritize tasks under pressure.
- Supported continuous improvement efforts by identifying process barriers and escalating operational concerns when necessary.
Pathology Laboratory Assistant
2 Months- Assisted laboratory staff with specimen receipt, accessioning, labeling, and preparation for testing and analysis.
- Maintained accurate patient and specimen documentation while ensuring compliance with laboratory protocols and HIPAA regulations.
- Processed biological specimens including blood, tissue, and body fluid samples in a fast-paced clinical laboratory environment.
- Prepared samples for transport, storage, and testing while maintaining specimen integrity and chain of custody procedures.
- Performed data entry and updated laboratory information systems with accurate patient and specimen information.
- Followed strict SOPs, biohazard safety guidelines, and infection control procedures to maintain a safe laboratory environment.
- Assisted pathologists, histotechnologists, and laboratory personnel with daily operational support tasks.
- Managed laboratory inventory, stocked supplies, and ensured work areas remained clean and organized.
- Prioritized urgent and stat specimens to support timely patient care and laboratory turnaround times.
Medical Device Manufacturing Operator
1 Year 5 Months- Assembled precision medical device components in a cleanroom environment following SOPs, GMP, and FDA regulations.
- Performed manual assembly using microscopes, hand tools, and fixtures while meeting strict quality standards.
- Conducted in-process inspections and visual quality checks to ensure product integrity.
- Maintained accurate documentation and traceability records in compliance with quality systems.
- Followed contamination control, ESD, and workplace safety procedures.
Education
Bachelor of Science - Biomedical Sciences
Skills
Venipuncture and Capillary Collection (All Ages)
Specimen Processing Handling
Sample Accessioning and Label Verification
Laboratory Documentation
Medical Terminology
Data Entry & Record Management
Laboratory Information Systems (LIS)
HIPAA Compliance
OSHA & Biohazard Safety Procedures
SOP (Standard Operating Procedure) Compliance
GMP (Good Manufacturing Practice) Knowledge
Quality Control & Quality Assurance
Centrifugation & Aliquoting
Inventory & Supply Management
Sterile Technique
Attention to Detail
Time Management
Multitasking in Fast-Paced Environments
Team Collaboration
Communication Skills
Customer Service
Professional Phone Communication
Patient & Client Support
Problem-Solving
Microsoft Office (Excel
Word
Outlook)
Bilingual Spanish
English
Certification
- Certified Phlebotomy Technician NHCO Certified | Greenville, SC | 2022-03
- Certified OSHA Overview, OSHA Hazard Communication and Chemical Hygiene PhlebCE | 2026-03-04
Timeline
Pathology Laboratory Assistant
Bon Secours St. Francis Hospital
06.2022 - 08.2022Read More
Fulfillment Associate / Learning Ambassador
Amazon
04.2021 - 12.2024Read More
Medical Device Manufacturing Operator
Boston Scientific
10.2018 - 03.2020Read More
The Pontifical Catholic University of Puerto Rico
Bachelor of Science from Biomedical Sciences
Read More