Johanna Hoffman
Hoboken,NJ
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender
Laundromat
11.2022 - Current
- High volume cocktail bar
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Iron Bar
06.2021 - 02.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized bar area, adhering to health and safety standards to ensure guest wellbeing.
- High volume bar creating and serves drinks in a timely fashion
Bartender
Mcswiggans
02.2018 - 03.2019
- High volume sports and nightlife bar.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Left due to Covid where bars were shut down.
Education
Bachelor of Science - Nursing
Felician University
Lodi, NJ05.2024
Skills
- Beverage Preparation
- Menu Memorization
- Food Preparation
- Suggestive Selling
- Hospitality service expertise
- Complex Problem-Solving
- Creative Mixology
- Handling Difficult Customers
- Customer Service
- Team training and development
- Clear and effective communication
- ABC standards
- Professional Appearance
- Outgoing Personality
- Classic cocktails
- Liquor, beer, and wine knowledge
- Organizational ability
- New Hire Training
- Team player attitude
Timeline
Bartender
Laundromat
11.2022 - Current
Bartender
Iron Bar
06.2021 - 02.2022
Bartender
Mcswiggans
02.2018 - 03.2019
Bachelor of Science - Nursing
Felician University
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