Johanna Jordan
Sarasota,FL
Summary
Objective is to contribute to a progressive organization that prioritizes outstanding customer service and community support. Eager to expand knowledge and skills in a collaborative environment. Authorized to work in the US for any employer.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Private Caregiver
Self Employed
03.2021 - Current
- Responsible for the care of an infant and toddler
- Maintains safe, fun and educational environment
- Works well under pressure
- Very personable and friendly individual
- Performs light housework when needed
Surgical Technologist
University of Michigan Kellogg Eye Center
09.2017 - 10.2020
- Assume responsibility for setting up sterile field in a timely manner
- Anticipate potential issues and plan ahead when setting up for and pulling for cases
- Observe and maintain aseptic technique at all times
- Strong surgical conscience and keen eye for observing others in the room to assure sterility is maintained throughout procedures
- Preceptor for new and existing staff (surgical technicians and RNs learning to scrub) on all procedures
- Assist nurses and physicians both prior to and during procedures - including first assist in many cases
- Follow HIPAA laws to provide patient confidentiality
- Properly care for and label specimens
- Apply sterile dressings
- Use knowledge of aseptic techniques to maintain sterility of room and instruments
- Able to troubleshoot equipment quickly so cases are not interrupted or arrange necessary repairs when applicable
- Exceptional patient care
- Proficient in the majority of cases we perform, including, but not limited to; Oculoplastics, Anterior Segment, Glaucoma, Cornea and Retina
Surgical Technologist
Blake Woods Surgery Center
04.2012 - 09.2017
- Assume responsibility for setting up sterile field in a timely manner
- Anticipate potential issues and plan ahead when setting up for and pulling for cases
- Observe and maintain aseptic technique at all times
- Perform necessary counts
- Primary preceptor for new and existing staff (surgical technicians) on all procedures
- Assist nurses and physicians both prior to and during procedures
- Follow patient confidentiality rules
- Sterile skin prep
- Properly care for specimens
- Apply sterile dressings
- Assist physician with LenSx- input measurements into femto laser
- Proficient in aseptic techniques to maintain sterility of room and instruments
- Trained in CSP- able to perform all testing for sterilizing equipment and wash and wrap instruments properly
- Assisted in getting CSP up to compliance prior to TJC survey
- Able to troubleshoot equipment and arrange necessary repairs when applicable
- Responsible for ordering all CSP and cataract supplies, also able to order retina and orthopedics when necessary
- Exceptional patient care
Teller II
Synovus Bank
11.2007 - 10.2011
- Funds accountability for teller drawer
- Selling bank accounts, online services, and various card services
- Fulfilling Head Teller position/responsibilities when needed
- Balance and replenishment of the vault and ATM
Card Services Rep
Flagstar Bank
02.2007 - 08.2007
- Responsible for processing service requests from various branches
- Ordering new/replacement debit cards
- Monitoring reports from our fraud detection service
- Assisting with credit/debit card disputes
Account Specialist II
American One Credit Union
02.2004 - 06.2006
- Funds accountability for teller drawer and vault
- Consistently building positive customer relations
- Providing solid resolutions to conflicted accounts
- Replenishment of multiple ATM's
Education
Associates of Applied Science degree - Surgical Technology
Central Florida Institute
Palm Harbor, FL02.2012
Skills
- Supply chain management
- Childcare expertise
- Medical terminology
- Financial services knowledge
- HIPAA compliance
- Aseptic technique
- Nannying experience
- Organizational skills
- Communication proficiency
- Customer service excellence
- Customer relationship management
- Specimen collection and processing
- Detail orientation
- Independence and focus under pressure
- Critical thinking abilities
- BLS certification
- LenSx certification
- Phone etiquette skills
- Ophthalmology knowledge
- Accounting principles
- Infection control training
- Conflict resolution skills
- Supervisory experience in childcare and medical settings
- Purchasing expertise
- English proficiency
- Computer skills including Microsoft Office
- Medical terminology
Certification
- CPR Certification
- BLS Certification
- Medical Billing Certification
Timeline
Private Caregiver
Self Employed
03.2021 - Current
Surgical Technologist
University of Michigan Kellogg Eye Center
09.2017 - 10.2020
Surgical Technologist
Blake Woods Surgery Center
04.2012 - 09.2017
Teller II
Synovus Bank
11.2007 - 10.2011
Card Services Rep
Flagstar Bank
02.2007 - 08.2007
Account Specialist II
American One Credit Union
02.2004 - 06.2006
Associates of Applied Science degree - Surgical Technology
Central Florida Institute