Job Search Status
Open to workDesired start date: Immediately
Open To Work
Johanna Mendoza
Medford,OR
Work Preference
Summary
Dynamic and dedicated restaurant professional with strong teamwork and customer interaction skills, honed at Luis Aguilar. Proven ability to enhance customer satisfaction through efficient service and meticulous food preparation. Committed to maintaining cleanliness and safety standards, ensuring a positive dining experience while effectively managing inventory and minimizing waste.
Overview
9
9
years of professional experience
Work History
Restaurant Team Member
Luis Aguilar
309 Barnett RD Medford 97504
01.2024 - 03.2026
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Operated point-of-sale systems to accurately handle transactions and manage cash flow.
- Ensured timely food preparation following health guidelines and quality control measures.
- Contributed to inventory management by tracking stock levels and minimizing waste.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Crew Member
Oscar
Los Ángeles Ca
08.2023 - 11.2023
- Maintained cleanliness and organization of dining and kitchen areas to enhance customer experience.
- Collaborated with team members to streamline food preparation processes, improving service speed.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Food Packager
Ronald
Commerce, CA
06.2017 - 11.2022
- Maintained quality standards by conducting regular inspections of packaged goods.
- Operated packaging machinery to ensure efficient production flow.
- Collaborated with team members to optimize workflow and reduce downtime.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Assisted in maintaining a clean and organized work environment in compliance with safety regulations.
- Packed, processed and forwarded diverse food products following specific instructions.
- Maintained a clean and organized work environment, promoting optimal workflow and minimizing cross-contamination risks.
- Ensured food safety and quality by strictly adhering to company guidelines and industry standards during the packaging process.
- Reviewed packaged products vigilantly for visual defects prior to shipping them out.
- Developed strong time-management skills, allowing for successful completion of daily tasks within tight deadlines.
- Observed operation of packaging tools and machinery and notified supervisor immediately of malfunctions or maintenance.
- Completed documentation to record measurement, weight and product count.
Education
High School Diploma -
West Adams PHS
Skills
Strongly tea
Strong teamwork
Customer interaction
Cleaning and sanitizing
Food preparation
Taking orders
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Team Member
Luis Aguilar
01.2024 - 03.2026
Crew Member
Oscar
08.2023 - 11.2023
Food Packager
Ronald
06.2017 - 11.2022
High School Diploma -
West Adams PHS