Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

John Dennis Tenorio

Summary

Dedicated and customer-focused hospitality professional with experience in both coffee service and hotel /restaurant operations. Adept at managing guest relations, handling administrative tasks, and providing high-quality service in fast-paced environments. Fluent in English and Spanish, with strong communication and problem-solving skills. Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences. Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.

Overview

1
1
year of professional experience

Work History

Restaurant Team Member

Westin Hotel
Arlington, USA
12.2023 - 08.2024
  • Manager's phone number: (703) 655 - 1213 (Name:Rawan)
  • Supervised daily restaurant operations to ensure smooth service and efficiency.
  • Trained new staff on customer service protocols and operational procedures.
  • Managed inventory levels to maintain stock and reduce waste.
  • Scheduled staff shifts to optimize coverage during peak hours.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Restaurant operator multitask

Barista

Starbucks
Madrid, España
06.2023 - 12.2023
  • Company Overview: Email: moncloa@starbucks.com
  • Email: moncloa@starbucks.com
  • Prepared and served a variety of coffee beverages and food items efficiently.
  • Provided excellent customer service, ensuring a welcoming atmosphere.
  • Maintained store cleanliness and assisted in stock management.
  • Prepared and served beverages according to customer preferences and company standards.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Handled cash transactions accurately while adhering to store policies.

Education

Associate of Science - Engineering Physics

Virginia Commonwealth University
Richmond, VA
06-2028

High school diploma -

Washington Liberty High School
06-2023

Technical - Car Mechanics And Industry

Arlington Career Center
Arlington, VA
06-2023

Skills

  • Customer Service & Hospitality
  • Front Desk Operations
  • Reservation & Booking Management
  • Problem-Solving & Conflict Resolution
  • POS & Payment Handling
  • Team Collaboration & Time Management
  • Team player
  • Conflict resolution
  • Customer service
  • Clear communication
  • Beverage preparation
  • Coffee and tea expertise
  • Espresso preparation
  • Technical troubleshooting
  • Effective communication
  • Exceptional customer service

Affiliations

  • Line-following robot with Arduino
  • RC car modified into an autonomous vehicle
  • Python physics simulation (e.g., harmonic oscillator, projectile motion)
  • 3D modeling a robotics using Fusion360 or Onshape
  • Build a ROS2 Turtlebot simulation (Gazebo, RViz)
  • Coding (Python, C++, Matlab)

Accomplishments

  • Hack the Box / TryHackMe beginner badges
  • Hackathons: participate in 24–48 hr builds (beginner level)
  • Robotics team mechanics assembling (Washington Liberty)
  • Honor society in Sophomore and Junior year in High School

Languages

  • English, Fluent
  • Spanish, Fluent
  • Italian, Basic

Timeline

Restaurant Team Member

Westin Hotel
12.2023 - 08.2024

Barista

Starbucks
06.2023 - 12.2023

Associate of Science - Engineering Physics

Virginia Commonwealth University

High school diploma -

Washington Liberty High School

Technical - Car Mechanics And Industry

Arlington Career Center