Johanna Noveron

• Maintain clean, organized inventory and curated displays or rotating seasonal clothing
• Guided customers daily through the process of finding their ideal sizes and styles
• Assist customers in selecting clothing items, offering fashion advice and styling tips
• Ensure the store is well-stocked, organized, and visually appealing
• Maintain a clean and tidy sales floor and fitting rooms
• Managed the phone lines and facilitated over 20+ calls a day

• Maintain daily sales goals for the store
• Exceed company standards of providing customer service and anticipating customer needs
• Operated POS system transactions including cash, credit, exchanges, refunds, and returns
• Support the opening and closing of each shift demonstrating leadership and punctuality
• Proactively stayed informed about the store’s latest sales offerings and signed customers up for loyalty programs
• Coordinated pickup and delivery of express mail services
• Ensure accurate inventory counts by counting stock and timely identifying and reconciling any discrepancies

• Efficiently managed inventory and stock organization to ensure optimal product availability and timely restocking of the sales floor.
• Assisted with receiving, unpacking, and processing merchandise deliveries, ensuring accuracy and quality control of all incoming products.
• Collaborated with store management and front-of-house staff to ensure seamless communication and effective stock replenishment during peak sales hours.

• Provided personalized beauty consultations to customers, recommending skincare and makeup products based on individual needs, preferences, and skin types.

• Drove sales by building strong customer relationships and offering tailored product suggestions, resulting in increased repeat business and customer loyalty.

• Greet guests with a warm and friendly demeanor as they enter the restaurant
• Manage reservations and walk-ins efficiently, ensuring accurate seating arrangements
• Communicate wait times to guests courteously and professionally
• Coordinate with servers and kitchen staff to ensure timely service
• Handle guest inquiries and provide information about the restaurant and menu
• Address guest concerns or complaints promptly and professionally

• Provide excellent customer service with a friendly and helpful attitude
• Present menus and provide detailed information about menu items, specials, and beverages
• Clear and clean tables promptly, resetting them for the next guests
• Assist with side work, such as restocking supplies and cleaning service areas
• Work collaboratively with other servers, kitchen staff, and management to ensure smooth restaurant operations