Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Johanna Richards

Johanna Richards

Assistant manager
Garfield,NJ

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Motivated Type manager with demonstrated knowledge of Industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing Number years of experience in field and ready to take on challenging, growth-oriented role with Company.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Walgreens Boots Alliance
Ridgewood, NJ
09.2014 - Current
  • Mentored team members to enhance professional development and accountability in workplace.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Reviewed sales and gross profit report to assess company efficiency.

Receptionist

Joseph Ziza Esq.
Hackensack, NJ
07.1999 - 02.2005
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Responded to inquiries from callers seeking information.
  • Troubleshot copy machines and printers and scheduled service as needed.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided callers with address, directions, company website and related information.

Education

Liberal Arts And General Studies

Hackensack High School
Hackensack, NJ
06.1988

Skills

  • Recruiting and Interviewing
  • Staff Supervision
  • Employee performance evaluations
  • Staff Management
  • Training
  • Employee scheduling
  • Operations management
  • Consulting
  • Contract Management

Timeline

Assistant Manager

Walgreens Boots Alliance
09.2014 - Current

Receptionist

Joseph Ziza Esq.
07.1999 - 02.2005

Liberal Arts And General Studies

Hackensack High School
Johanna RichardsAssistant manager