Johanna Riemann
Barista, Barista Trainer
Long Beach,CA
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Barista, Barista Trainer
Starbucks Coffee Company
12.2020 - Current
- Took orders, crafted beverages, prepared food, updated display cases, maintained food safety, logged temperatures, conducted inventory, and created a warm and welcoming environment for up to two thousand guests a day.
- Trained five new baristas to ensure comfort in their roles through recipe instruction, cash management, sharing company mission and values, food safety education, resource provision, and supportive coaching.
Merchandise Clerk
Stater Brothers’ Market
02.2020 - 10.2020
- Cleaned spills, picked up trash inside store and parking lot, bagged groceries, assisted guests with items to cars, collected and condensed shopping carts, and retrieved last-minute items for up to 200 customers daily.
- Maintained the chill case and prepared deli food items.
- Maintained fully stocked shelves by rotating merchandise and removing outdated products
- Organized backroom inventory to support accurate replenishment and efficient merchandising flow
- Verified pricing and signage for compliance with store standards and promotional changes
General Warehouse Associate
Home Depot RDC
04.2019 - 10.2019
- Scanned and transferred freight on and off trailers, moving up to two hundred packages or sixty pallets per hour by forklift.
- Performed hazardous material cleanup in compliance with safety regulations
- Operated RF scanners to pick, pack, and stage merchandise for outbound shipments.
- Loaded and unloaded trailers while maintaining safe material handling and dock efficiency.
- Inspected incoming freight for damage, shortages, and shipment accuracy.
Kitchen Staff
Oak Glen Christian Conference Center
08.2016 - 03.2018
- Prepared food, served guests, arranged decorations and signage, set up and tore down dining hall, cleaned and sanitized food contact surfaces, washed dishes twice daily or per country requirements.
- Cleaned camp cabins, set up and cleaned activity and recreation areas, shoveled snow, and maintained campgrounds and chapel areas promptly for the arrival of up to two hundred guests.
- Supervised kitchen workflows to maintain efficient meal service and timely dish preparation.
- Prepared ingredients and entrees following recipes, portion standards, and dietary requirements.
- Monitored sanitation practices to uphold food safety and compliance expectations.
Education
High School Diploma -
Yucaipa High School
Associates Degree - IGETC
Long Beach City College
Skills
- Technical: Customer Food safety practices, Cura 3D, IMSFood Handling Certificationrry Pi OS, MaProcess Improvement OBS Studio, 3D modeling software, Food handler certification, Prod
- Coffee brewing
- Espresso preparation
- Drink customization
- Recipe adherence
- Display case merchandising
Food safety practices
Inventory management
Point of sale operation
Workflow management
Customer service
Sales expertise
Conflict mediation
Team leadership
Performance improvement
Time management
Attention to detail
Speedy and efficient
Multitasking and organization
Dining room maintenance
Front counter maintenance
Cleanliness
Physical stamina
Soft selling
Professional demeanor
Customer engagement
Verbal and written communication
Clear communication
Team collaboration
Problem solving
Mechanic tools proficiency
Computer building expertise
3D modeling software
Cura 3D
OBS Studio
Raspberry Pi OS
Interests: Built a quadcopter drone for a robotics club in High School using 3D printed parts, Vex Kit components, and a raspberry pi Built a custom CoreXY 3D printer using a 32 bit motherboard from BigTreeTech with custom firmware for it to include data from an accelerometer with a direct drive extruder from MicroSwiss
Active listener
Hospitality service expertise
Active listener
Certification
Food Handler Card LA County
Timeline
Barista, Barista Trainer
Starbucks Coffee Company
12.2020 - Current
Merchandise Clerk
Stater Brothers’ Market
02.2020 - 10.2020
General Warehouse Associate
Home Depot RDC
04.2019 - 10.2019
Kitchen Staff
Oak Glen Christian Conference Center
08.2016 - 03.2018
Associates Degree - IGETC
Long Beach City College
High School Diploma -
Yucaipa High School