Summary
Overview
Work History
Education
Skills
Certification
Languages
REFRENCES
Timeline
Generic

Johanna Rodriguez

Chula Vista,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

ABRE MANAGEMENT GROUP INC
02.2014 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Medical Assistant

ASSOCIATES IN FAMILY MEDICINE
10.2021 - 04.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Implemented care and efficiency improvements to support and enhance office operations.

Medical Assistant

Sage Pain & Wellness Institute
05.2021 - 08.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Extern

Alfa Surgery Center
07.2020 - 10.2020
  • Attended staff meetings, taking copious notes and brainstorming ideas to solve clinical issues.
  • Interacted with nursing staff and physicians to better understand treatment options for diseases and acute conditions.
  • Assisted nursing team with answering phones and updating medical charts.
  • Followed established departmental guidelines and safety procedures.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Took and followed detailed directions from others.
  • Priced and stocked products to maintain organized inventory and stock.
  • Regularly communicated with management to provide feedback and updates.
  • Completed research, compiled data, and assisted in timely reporting.
  • Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.

Education

GED -

Uei College
Chula Vista, CA
10.2022

Some College - Medical Assisting

UEI College
Chula Vista, CA
10.2022

Skills

  • Staff Management
  • Verbal and Written Communication
  • Customer Relationship Management
  • Contract Development and Management
  • Team Leadership
  • Sales and Marketing
  • Invoice Reconciliation
  • Issue and Conflict Resolution
  • Customer Service
  • Wound Care and Irrigation
  • Assisting with Physical Exams
  • First Aid
  • Communicating with Patient Families
  • Knowledge of EKG Rhythm Interpretation
  • STD Counseling
  • Lab Equipment Operation
  • Using Scales
  • Vital Sign Monitoring
  • Ph Testing
  • Medical Terminology

Certification

BLS/ FRIST AID

Languages

Spanish
Native or Bilingual

REFRENCES

Linda ( Alfa surgery center)


- Manager

-760-613-8542


Alvaro Corrales ( Abre Management Group Inc. )

 - President 

- 619-653-3660


Mario ( Sage Pain Management)


- Supervisor 

- 619-770-7662




 

Timeline

Medical Assistant

ASSOCIATES IN FAMILY MEDICINE
10.2021 - 04.2022

Medical Assistant

Sage Pain & Wellness Institute
05.2021 - 08.2021

Extern

Alfa Surgery Center
07.2020 - 10.2020

Manager

ABRE MANAGEMENT GROUP INC
02.2014 - Current

GED -

Uei College

Some College - Medical Assisting

UEI College

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Johanna Rodriguez