JOHANNA RYERSON
Fort Myers
Summary
Energetic and dedicated restaurant professional with over 20 years of experience providing exceptional customer service and leading front-of-house operations in fast-paced, high-volume dining environments. Passionate about hospitality and committed to creating memorable dining experiences for every guest. Recognized for strong leadership, team development, attention to detail, and the ability to remain calm and efficient during busy service periods. A dependable leader who enjoys mentoring team members while building lasting relationships with guests and coworkers.
Overview
10
10
years of professional experience
Work History
Server
Pinchers at Tarpon Point
11.2025 - Current
- Delivered exceptional guest service, enhancing customer satisfaction in a fast-paced, high-volume restaurant.
- Ensured accurate order entry and timely food and beverage service, contributing to overall dining experience.
- Cultivated positive relationships with guests to enhance their dining experience.
- Collaborated with kitchen and front-of-house team, streamlining operations for efficient service.
Front of House (FOH) Lead Server
Eagles Landing at Sabal Springs
01.2021 - Current
- Lead front-of-house operations.
- Train, mentor, and support servers.
- Ensure efficient FOH operations and excellent guest experiences.
- Resolve guest concerns professionally.
Lead Server
The Standard Restaurant
01.2020 - 01.2025
- Led daily front-of-house operations.
- Trained and supported new team members.
- Ensured exceptional guest service and teamwork.
- Assisted with opening, closing, and daily operations.
Server
Captain Fishbones at The Shell Factory
01.2017 - 01.2020
- Provided outstanding service in a high-volume restaurant.
- Built lasting guest relationships.
- Demonstrated communication, multitasking, and teamwork.
Education
Some College (No Degree) - Nursing
Hodges University
Fort Myers, FLSkills
- Front-of-House Leadership
- Team Training & Mentoring
- Customer Service
- High-Volume Dining
- POS Systems
- Cash Handling
- Upselling
- Team Collaboration
- Time Management
- Problem Solving
- Communication
- Professionalism
Timeline
Server
Pinchers at Tarpon Point
11.2025 - Current
Front of House (FOH) Lead Server
Eagles Landing at Sabal Springs
01.2021 - Current
Lead Server
The Standard Restaurant
01.2020 - 01.2025
Server
Captain Fishbones at The Shell Factory
01.2017 - 01.2020
Some College (No Degree) - Nursing
Hodges University