Johazmil mercedes
Hyde Park,MA
Summary
Dedicated professional with expertise in customer service and safety enforcement. Proven ability to streamline workflows and enhance guest experiences while maintaining a secure environment.
Overview
1
1
Language
1
1
year of professional experience
Work History
staff
Launch Trampoline Park
Norwood, Massachusetts
06.2024 - 08.2025
- Streamlined operational workflows with team members, improving service delivery.
- Guided guests on trampoline use, ensuring safety while maximizing enjoyment.
- Assisted guests during check-in, providing comprehensive safety briefings.
- Enforced safety regulations to maintain a secure environment for visitors.
- Welcomed customers warmly at entrance, ensuring a positive first impression.
- Contributed actively in team meetings, enhancing collaboration and communication.
Education
Engineering
Norwood High School
Norwood, MA08-2026
Skills
- Project management
- Team collaboration
- Technical problem solving
- Equipment maintenance
- Data analysis
- Customer service
- Effective communication
- Workflow optimization
- Cleaning skills
- Customer support
Languages
Spanish
Native/ Bilingual
Affiliations
- track and field
- babysitting
Timeline
staff
Launch Trampoline Park
06.2024 - 08.2025
Engineering
Norwood High School