Johely Bruno
North Arlington
Summary
Highly motivated and detail-oriented Secretarial/Administrative Assistant with exceptional organizational skills and a strong commitment to excellence. Demonstrates sound judgment, professionalism, and the ability to work independently as well as collaboratively within a team environment. Thrives in fast-paced settings, effectively managing multiple tasks and priorities while maintaining accuracy and efficiency.
Overview
11
11
years of professional experience
Work History
Secretarial Assistant 3
NJDOC
03.2026 - Current
- Perform administrative and secretarial duties for the Assistant Commissioner of Operations, as well as assisting with Operations’ Directors.
- Type correspondence, interoffice memorandum, emails, etc., i.e., family members, legal, etc.
- Maintain the Assistant Commissioner’s calendar and schedule meetings on their behalf
- Answer phone calls; assist institutional staff questions or issues; assist family members, legal representatives and any other callers with inmate related matters or questions regarding the institutions
- Timekeeper for OPS Classification/NUCO/Interstate units; enter bi-weekly time sheets and assist with HR issues
- Central Office/Div. of Operations
Secretarial Assistant 1
NJDOC
Rahway, NJ
08.2023 - 03.2026
- Under the supervision of the Administrator, typed institutional directives and correspondence, interoffice memorandum, outside agency correspondence, and inmate related correspondence.
- Maintained Administrator’s calendar and scheduled meetings; as well as recorded meeting minutes for documentation and distribution.
- Answer phone calls; assist institutional staff questions or issues; assist family members, legal representatives and any other callers with inmate related matters or questions regarding the institutions
- Entered bi-weekly time sheets and assisted with HR issues
- Covered administrative office in the absence of other support staff, ensuring the continued smooth operations.
- Created and implemented the 902A supplemental form.
- Created and managed detailed spreadsheets to monitor use-of-force incidents by precinct, improving data accuracy and supporting accountability and compliance reviews
- East Jersey State Prison
Medical Office Assistant Secretary
University Hospital
07.2021 - 08.2023
- Assigned to the Ethics and Compliance Committee, and the Shared governance Committee
- Participated in the Civilian Complaint Review Board
- Managed calendars, scheduled meetings, and coordinated appointments for staff and leadership
- Handled incoming calls, emails, and correspondence, ensuring timely and professional responses
- Maintained organized filing systems for both digital and physical records
- Improved filing or tracking systems to increase efficiency and accessibility
Administrative Secretary
Civilian Complaint Review Board
07.2020 - 06.2021
- Collected, organized and analyzed use of force data by police precinct using spreadsheets, supporting oversight, reporting and compliance reviews.
Manager
Merry Maids
12.2019 - 06.2021
- Oversaw daily operations to ensure jobs were completed on time and met company standards
- Coordinated job assignments based on client needs, team availability, and priority levels
- Created and managed staff schedules to ensure full coverage and timely service delivery
- Supervised and coordinated daily activities of cleaning staff, ensuring high-quality service and efficiency
- Trained and onboarded new employees on company standards, safety procedures, and customer service expectations
- Monitored team performance and provided feedback to improve productivity and service quality
- Assisted with payroll-related tracking such as hours worked and shift assignments
- Managed inventory of cleaning supplies and coordinated restocking
- Managed calendars, scheduled meetings, and coordinated appointments for 10+ staff
Enrollment Liaison
Full Sail University
09.2015 - 12.2019
- Advise students and parents on all processes to ensure seamless experience prior to the student’s arrival at Full Sail
- Developed and maintained relationships and communication channels with students, parents, and all Full Sail departments involved in pursuit of degree
- Track all documents related to student enrollment
- Communicate timelines to students and parents to ensure timely starts
- Update database/tracking systems to reflect student’s status in enrollment process
- Acted as liaison between incoming students, parents, and Full Sail departments
- Provide assistance and guidance to students and parents so the student may successfully start new degree
- Provide guidance on steps necessary to complete education and financial aid processing
- Reviewed Pell grants and Stafford loans
- Documents all required forms/docs as needed in Salesforce and documents as these forms are received through Salesforce
- Packages all federal aid and scholarships for students and books cash for gap funding as appropriate.
Education
High School Diploma -
Barringer High School
Newark, NJ06-2004
Skills
- Data entry proficiency
- Document preparation
- File management
- Calendar management
- I-Tag
- Microsoft 365
- Zoom and Google Teams proficiency
- Epic Software
- Photography
- Social Media Management
Languages
Spanish
Native or Bilingual
Timeline
Secretarial Assistant 3
NJDOC
03.2026 - Current
Secretarial Assistant 1
NJDOC
08.2023 - 03.2026
Medical Office Assistant Secretary
University Hospital
07.2021 - 08.2023
Administrative Secretary
Civilian Complaint Review Board
07.2020 - 06.2021
Manager
Merry Maids
12.2019 - 06.2021
Enrollment Liaison
Full Sail University
09.2015 - 12.2019
High School Diploma -
Barringer High School