Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
RAMP LOGISTICS
AGENCY FARWAY STAFFING
Compton, CA
09.2022 - 01.2023
Operated scanners, computers, and other equipment to track orders.
Performed cycle counts to maintain accurate inventory records.
Assisted customers with product selection inquiries when needed.
Collaborated closely with other departments on special projects as needed.
Contact Center Agent
ATEL COMMUNICATION S,A
GUATEMALA , GUATEMALA
08.2016 - 11.2018
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Business Administration
Liceo Canadiense
Guatemala City
11-2011
Skills
Customer Service Optimization
Customer Service
Providing Customer Support
Customer Rapport Building
Affiliations
I have knowledge in computers, queality management and banking.
I am currently studying cuourses for my own self-knowledge.