JoHera Jackson

• Managed daily store operations to ensure efficient workflow and customer satisfaction.
• Trained and mentored staff on sales techniques and product knowledge for improved performance.
• Implemented inventory management practices to optimize stock levels and reduce shrinkage.
• Developed promotional displays to enhance merchandise visibility and drive sales growth.
• Monitored financial performance, adjusting strategies to meet budgetary guidelines effectively.
• Ensured compliance with safety regulations, creating a secure shopping environment for customers and employees.
• Analyzed sales data to identify trends, inform decision-making, and improve overall store performance.
• Fostered a positive team culture through effective communication and conflict resolution strategies.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.

• Supported classroom activities by preparing instructional materials and assisting with lesson implementation.
• Facilitated small group discussions to enhance student engagement and understanding of subject matter.
• Assisted in maintaining accurate student records and documentation for assessment purposes.
• Collaborated with teachers to adapt lessons for students with diverse learning needs.
• Monitored student progress, providing feedback to educators about individual performance and challenges.
• Organized classroom environment to promote a positive learning atmosphere conducive to student success.
• Implemented behavioral management strategies, fostering a respectful and focused classroom culture.
• Participated in professional development sessions to refine teaching techniques and educational support strategies.
• Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.

• Assisted individuals with daily living activities to promote independence and enhance quality of life.
• Collaborated with multidisciplinary teams to develop personalized care plans for clients.
• Monitored client behavior and reported changes to ensure safety and well-being.
• Implemented recreational activities to improve social skills and community engagement.
• Trained new staff on best practices for client interactions and safety protocols.
• Facilitated communication between clients and family members to foster supportive relationships.
• Evaluated client progress regularly, adjusting care strategies to meet evolving needs effectively.
• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

At this job I ran the front end scheduled cashiers and service desk lunch breaks, dealt with customers.