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John Lovely
Goodyear,AZ
Summary
Detail-oriented Fulfillment Associate with strong customer service and team leadership skills. Committed to accuracy in order fulfillment and maintaining a safe, efficient work environment.
Overview
11
11
years of professional experience
Work History
Fulfillment Associate, L1
Amazon
6395 N Sarival Ave Litchfield Park, AZ 85340
04.2024 - Current
- Packaged and labeled customer orders accurately for timely shipment.
- Conducted quality checks on outgoing packages to ensure compliance with standards.
- Maintained clean and organized work area to promote safety and efficiency.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Air Conditioning Technician
Williams Air Condition and Heating
Goodyear, AZ
03.2021 - 03.2023
- Diagnosed and repaired HVAC systems to ensure optimal performance and client satisfaction.
- Conducted routine maintenance on air conditioning units, improving system reliability and efficiency.
- Installed new HVAC equipment according to manufacturer specifications and industry standards.
- Collaborated with team members to troubleshoot complex HVAC issues, enhancing problem-solving skills.
- Replaced dirty filters throughout system of air handlers every [Number] months following routine maintenance schedule.
- Tested capacitors, transistors, and transformers for proper continuity and resistance.
- Enhanced system efficiency by conducting thorough diagnostics and routine maintenance on air conditioning units.
- Minimized equipment downtime by swiftly identifying and resolving technical issues in a timely manner.
- Coordinated with suppliers to ensure timely delivery of parts required for repair or installation projects, avoiding delays or additional costs.
- Soldered and rewired internal electrical components of air handlers and condensers.
- Configured thermostat settings on [Number] units to minimize condenser workloads and reduce operating costs.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
Air Conditioning Technician
AC Expertech
Goodyear, AZ
06.2015 - 09.2020
- Maintained accurate records of services performed and parts used for effective inventory management.
- Trained junior technicians on safety protocols and best practices in HVAC installation and repair.
- Implemented process improvements that reduced service call response times, increasing customer satisfaction rates.
- Developed comprehensive knowledge of environmental regulations affecting HVAC installations and operations.
- Performed preventative maintenance tasks on HVAC systems, identifying potential issues before they escalated into more significant problems.
- Collaborated with team members to complete large-scale installations, maximizing productivity and efficiency.
- Ensured optimal performance of air conditioning systems through meticulous installation and setup procedures.
- Maintained orderly stock of replacement components with [Number] inventory units.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Calibrated equipment to achieve maximum efficiency.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
Education
High School Diploma -
Desert Edge
Goodyear, AZSkills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Product packaging
- Customer service
- Flexible schedule
- Time management
- Order picking skills
- Friendly and courteous
- Issue resolution
- Excellent communication
- Packing efficiency
Timeline
Fulfillment Associate, L1
Amazon
04.2024 - Current
Air Conditioning Technician
Williams Air Condition and Heating
03.2021 - 03.2023
Air Conditioning Technician
AC Expertech
06.2015 - 09.2020
High School Diploma -
Desert Edge