John Alvarado
New Braunfels
Summary
Results-driven individual highly organized in managing end-to-end sales processes. Accomplished in meeting sales goals and innovating new ways to reach customers, highlight products and close sales. Articulate communicator with great relationship-building abilities.
Overview
19
19
years of professional experience
Work History
Academic and Finance Advisor
National University
04.2023 - Current
- Maintain all tasks/responsibilities for student load set by leadership team.
- Performs daily operating tasks and responsibilities as assigned by the Associate Director, Roadrunner System, Student Portfolio Report, or other task delivery methods.
- Proactively identify various "at risk" student populations and provide low level resolutions to assist students in successful program completion.
- Monitor student degree plans and course schedules to ensure students remain in compliance with University policy and degree plan requirements.
- Assist students with any changes to their course of study.
- Identify at-risk behaviors in students and proactively provide support and resources to students to ensure students stay on the path for graduation.
- Accurately describe and advise to financial aid requirements and University policies and procedures.
- Monitor each assigned student’s academic progress, per Satisfactory Academic Progress guidelines and requirements.
- Monitor receivable balances and recommend lockouts and dismissals for financial reasons.
- Responsible for maintaining reasonable outstanding balances and exercising collection efforts.
- Contribute to a positive and productive team atmosphere and working conditions.
- Attend all required team meetings and trainings, adjusting schedule as necessary.
- Deliver messages to students on behalf of the University as needed, not limited to above mentioned tasks.
- Provide professional and composed support to escalated students.
- Participate in ongoing department projects, or other special projects, as needed.
- Reasonable and consistent attendance to fulfill requirements of the position.
- Other duties as assigned.
Account Manager
JobGet.com
10.2022 - 04.2023
- Outbound dials a minimum of 60 contacts per day
- Quire new business on free trials
- Maintain the account from start to finish
- Provide excellent customer service
- Set up appointments to close deals
Inside Sales - react specialist
ZipRecruiter
04.2021 - 10.2022
- Cold call 30-50 Manual outbound dials a day
- Maintained 100% -120% to my goal
- Promoted up to a tier 2 representative out of 3 tiers within 6 months of joining the department
Account Manager
ZipRecruiter
04.2021 - 10.2022
- Seek and secure net new Accounts
- Drive revenue by prospecting and building client pipeline
- I Schedule and run demos with clients
- Manage Free Trial of ZipRecruiter products
- I would Develop and execute on a strategic plan for defined territory
- I would average 50-70 outbound dials a day
- I would Analyze trends and present monthly analytics reports to my clients
- Build and develop account relationships and close sales quickly
Retention Specialist
ZIPRECRUITER.COM
12.2017 - 03.2020
- Minimize revenue loss for canceled accounts
- Process all cancellation requests via phone and email
- Identify areas of opportunity for optimizing results and improving customer satisfaction
- Develop strategies to resolve issues and retain customers
- Transfer calls to the appropriate department
Sales Consultant/ Buyer
LEIF JOHNSON FORD
09.2011 - 11.2017
- To drive company profits by selling new and used inventory
- Providing excellent customer service
- Maintaining the certifications required by the ford motor company
Selector
H-E-B Warehouse
08.2005 - 09.2011
- Selecting product and creating orders for shipment in an organized, clean, accurate and damage free manner
- Properly mark and/or tags order with defined shipment information
- Operate equipment per SOP to prevent equipment and facility damage
Education
DIPLOMA -
LOCKHART HIGH SCHOOL
01.2004
Skills
- Negotiation
- Upselling
- Sales
- Salesforce
- Inside Sales
- Cold Calling
- CRM Software
- Account Management
- Sales follow-up
- Sales metrics
- Sales promotion awareness
- Sales process oversight
- Sales operations managemen
Contact
New Braunfels, TX 78130
Timeline
Academic and Finance Advisor
National University
04.2023 - Current
Account Manager
JobGet.com
10.2022 - 04.2023
Inside Sales - react specialist
ZipRecruiter
04.2021 - 10.2022
Account Manager
ZipRecruiter
04.2021 - 10.2022
Retention Specialist
ZIPRECRUITER.COM
12.2017 - 03.2020
Sales Consultant/ Buyer
LEIF JOHNSON FORD
09.2011 - 11.2017
Selector
H-E-B Warehouse
08.2005 - 09.2011
DIPLOMA -
LOCKHART HIGH SCHOOL