Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
John Andrew

John Andrew

Sr. Account Manager
Northfield,MN

Summary

A 25 year veteran in the healthcare, insurance and information technology industries. Excellent communication skills and deep experience in negotiating and establishing trust with customers. Expertise in project managing IT integrations (company acquisitions, new technologies, etc.) Management Analyst with advanced knowledge of financial, business development and operational areas.

Overview

37
37
years of professional experience

Work History

Independent Healthcare Consultant

FineGroove
Minneapolis, MN
01.2012 - Current
  • Executed several short-term consulting engagements while simultaneously running an online record store (now closed).
  • Performed as primary liaison for clients, political stakeholders, providers and public policy associations, lobbyists and partner organizations in engagements for Fresenius & United Healthcare

Support Availability Consultant

Computer Associates, CA
Minneapolis, MN
01.2004 - 01.2012
  • Managed consulting engagements with Fortune 100 clients, including United Healthcare, SuperValu, Target & 3M
  • Project management of large IT implementations & integrations for priority clients.
  • Installed, configured and maintained computer systems and network connections.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

Support Director

Gearworks, Incorporated
Minneapolis, MN
01.2000 - 01.2004
  • Gearworks, now Xora, produces mobile tracking, mobility & logistics software for mobile devices
  • I was an early member of the entrepreneurial team that designed and market-tested the product
  • Owned, tracked and reported on key performance metrics.
  • Led global support initiatives within Tier 2 teams to address areas such as new product training, new process and tool training, new goals and standard methodologies.

Consultant

American Medical Response
Castle Rock, CO
01.1996 - 01.2000
  • AMR is a national ambulance company
  • I was part of a new team charged with overseeing the development of a 911 triage system to be sold to local governments & hospital systems.

Director

Consumer Health
Boulder
01.1991 - 01.1996
  • Managed an inside sales team of six people and brought them their largest client: Blue Cross Blue Shield Association.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

Senior Consultant

Blue Cross Blue Shield Association, Managed Care Networks
Chicago
01.1986 - 01.1991
  • Charged with developing & marketing managed care networks (HMO, PPO, POS) to national clients who needed the assistance of many states BCBS companies.

Education

Bachelor of Arts - Philosophy

University of Chicago
Chicago, IL
09.1980 - 05.1985

Skills

    Business Development

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Timeline

Independent Healthcare Consultant

FineGroove
01.2012 - Current

Support Availability Consultant

Computer Associates, CA
01.2004 - 01.2012

Support Director

Gearworks, Incorporated
01.2000 - 01.2004

Consultant

American Medical Response
01.1996 - 01.2000

Director

Consumer Health
01.1991 - 01.1996

Senior Consultant

Blue Cross Blue Shield Association, Managed Care Networks
01.1986 - 01.1991

Bachelor of Arts - Philosophy

University of Chicago
09.1980 - 05.1985

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John AndrewSr. Account Manager