Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate Worker
Collin Beckford
12.2024 - 05.2025
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and helped with product questions, selections, and purchases.
Answered questions about store policies and addressed customer concerns.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Apprentices/Electrician Helper
Ryan Elfeld
01.2024 - 08.2024
Pulled wire through conduits and through holes in walls and floors.
Organized materials and tools in to maintain clean and neat work areas.
Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
Handled installation of electrical components by splicing, joining, and connecting wire.
Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Repaired systems, replaced malfunctioning parts, and supported electrical installations.
Helped complete system installations, digging trenches, and breaking up concrete.
Assistant Teacher Volunteer
NYC Summer Youth Employment Program (SYEP)
06.2021 - 08.2022
Completed daily reports, meal count sheets, and attendance logs.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Worked with teachers to design lesson plans and coordinate activities for classes.
Supervised recess, lunch and daily student intake and dismissal.
Assisted in implementation of new learning tools, systems and materials.
Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Mentored and tutored individual students needing additional help.
Education
High School Diploma -
The Scholars Academy
Rockaway Park, NY
06-2025
Bachelor of Science - Electrical And Computer Engineering (ECE)
University At Albany
Albany, NY
05-2029
Skills
Promotions and product recommendations
Stock replenishment and upselling
Product demonstration and knowledge
Store maintenance and merchandise display
Self-checkout assistance and money handling
Customer service and teamwork
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Retail Sales Associate Worker
Collin Beckford
12.2024 - 05.2025
Apprentices/Electrician Helper
Ryan Elfeld
01.2024 - 08.2024
Assistant Teacher Volunteer
NYC Summer Youth Employment Program (SYEP)
06.2021 - 08.2022
High School Diploma -
The Scholars Academy
Bachelor of Science - Electrical And Computer Engineering (ECE)