John A. Rich
Huntsville,AL
Summary
Diligent Leader with proven track record in leading and managing complex projects from inception to completion. Successfully coordinated cross-functional teams to deliver results on time and within budget, enhancing project outcomes. Demonstrated expertise in project planning and risk management.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Cloud Migration Project Leader (AMC)
COLSA Corporation
Huntsville, AL
07.2023 - 04.2026
- Led cross-functional team to deliver complex migration projects on schedule and within budget, completing over 135 migrations to cARMY.
- Developed project plans, aligning resources and timelines with strategic objectives.
- Guide FinOps practices and cost optimization strategies
- Facilitated stakeholder meetings to gather requirements and ensure project alignment with business goals.
- Coordinated with Enterprise Cloud Management Agency (ECMA) for approvals and compliance.
- Implemented process improvements that enhanced operational efficiency and reduced project delivery times.
- Oversaw application modernization efforts including architecture, RMF compliance, Finance, and cloud readiness assessments.
- Conducted risk assessments to identify potential issues, developing mitigation strategies proactively
- Drove migration strategy across AMC and Major Subordinate Commands (MSCs)
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Produced executive-level briefings, dashboards, and migration status reports
Senior Consultant / Cloud & Operations Leader
IBM
Huntsville, AL
12.2012 - 06.2023
- Led cross-functional teams to enhance project delivery and improve client engagement strategies.
- Developed comprehensive consulting frameworks to address complex business challenges for diverse clients.
- Directed continuous operations team to ensure optimal mission critical system functionality.
- Monitored and enforced SLA standards to support uninterrupted operation of essential systems.
- Facilitated incident response efforts and developed strategic maintenance plans to ensure operational continuity.
- Oversaw management of interagency service agreements exceeding $60 million annually.
- Led development of RMF documentation and SSPs to enhance ATO efforts.
- Implemented Change, Incident, Problem, and Configuration Management processes that reduced incidents by 49% and major incidents by 83% within 3 months and improved incident response times.
- Assembled and managed teams responsible for overseeing application administration tasks.
- Managed enterprise platform operations to facilitate effective project collaboration and improve data management processes.
- Formulated performance metrics to enhance efficiency in agile and managed services environments.
ITSM Manager
Jacobs Engineering
Huntsville, AL
07.2002 - 12.2012
- Led implementation of SDLC tools (e.g., Jira, Confluence) and processes across development teams.
- Introduced enterprise collaboration tools and tracking systems.
- Designed automated access request system improving security and efficiency.
- Deployed 20+ global servers supporting offline technical access for field personnel.
Systems Analyst
CST
Huntsville, AL
08.1997 - 07.2002
- Administered BMC Remedy (Incident & Change Management)
- Integrated asset management with barcode systems for audit efficiency
- Implemented EDI shipping integrations across commercial carriers
Systems Analyst / Help Desk Technician
SESI
Huntsville, AL
08.1994 - 08.1997
- Provided end-user support for networks, systems, and VTC
- Built and maintained secure server environments (Novell)
Education
Associate of Science - Computer Information Systems
Southern Junior College
Skills
- Project Management
- FinOps & Cost Management
- Cloud Migration & Modernization (cARMY, AWS, Azure, Google)
- Cloud Operations & Service Management
- Team Leadership & Cross-Functional Collaboration
- ITIL / ITSM Process Improvement
- RMF & NIST Compliance
- Executive Reporting & Stakeholder Engagement
- ServiceNow, BMC Remedy
- Atlassian Suite (Jira, Confluence, Crowd)
- AWS, Azure, Google Cloud Consoles
- Microsoft Office (Excel, PowerPoint, Word)
Certification
- CompTIA Security+ (2023)
- AWS Certified Cloud Practitioner (2022)
- ITIL v3 Foundation
- IBM Agile Explorer
- Enterprise Design Thinking Practitioner
Timeline
Cloud Migration Project Leader (AMC)
COLSA Corporation
07.2023 - 04.2026
Senior Consultant / Cloud & Operations Leader
IBM
12.2012 - 06.2023
ITSM Manager
Jacobs Engineering
07.2002 - 12.2012
Systems Analyst
CST
08.1997 - 07.2002
Systems Analyst / Help Desk Technician
SESI
08.1994 - 08.1997
Associate of Science - Computer Information Systems
Southern Junior College
SECURITY CLEARANCE
Active Secret Clearance