Summary
Overview
Work History
Education
Skills
Government Experience
Accomplishments
Certification
Timeline
OfficeManager
John Arriola

John Arriola

Nashville,TN

Summary

Dedicated Professional bringing dynamic skills in client oversight, issue resolution and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within healthcare, construction, and hospitality. Available Full or Part-time, including Fractional Hire on a project-specific basis.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Caregiver

Family Members
Nashville, TN
01.2023 - 02.2024
  • Established clear and effective communication channels with family members to address concerns or challenges, ensuring a safe and positive living environment.
  • Managed transportation logistics by efficiently coordinating multiple trips for shopping, medical visits, and other tasks.
  • Managed all aspects of Vanderbilt Hospital Oncology and Radiation Therapy Services, from parking to appointments, pharmacy, and insurance.

Consultant, Medical and Recreational Cannabis

Modern Wellness
Nashville, TN
01.2019 - 12.2022
  • Mitigated project conflicts by proactively seeking outcomes that were acceptable to stakeholders.
  • Conducted research, surveys, and interviews to gain business insights.
  • Provided consultation and training support to clients regarding [Software] operation.
  • Developed and implemented new procedures to facilitate business growth.

Owner/Operator

Couser's Restaurant
Nashville, TN
01.2008 - 01.2017
  • Oversaw and managed various financial operations, including bank deposits, payroll, and financial reporting.
  • Managed the recruitment process, conducted training, and oversaw daily activities to promote efficient operations and maintain a safe work environment.
  • Managed procurement and inventory control efficiently.
  • Ensured adherence to safety and sanitation policies while maintaining restaurant equipment.

Davidson County Clerk

Nashville/Metropolitan Government
Nashville, TN
11.2006 - 06.2012
  • Achieved an impressive revenue return of $140 million, bolstering the general fund
  • Pioneered the creation of an online platform for tag renewal services
  • Implemented new services for driver's licenses and passports, enhancing customer satisfaction.
  • Collaborated with a team of over 60 staff members.

Chairman, Tennessee Commission on Aging & Disability

01.2006 - 01.2010
  • Coordinated the Older Americans Act Program in Tennessee
  • Implemented Tennessee's Long-Term Care Program
  • Contributed to attaining extra funding and expanding caregiver services for the Area Agency on Agency (AAA).

State Representative, Tennessee General Assembly

01.1990 - 01.2002
  • Led the initiative to expand Home & Community Based Health Services as the Prime Sponsor
  • Led the initiative to establish the Traumatic Brain Injury Council.
  • Implemented effective collaboration strategies to reorganize the Department of Child Services.
  • Reorganized and enhanced the efficiency of the Department of Child Services.

Vice President

Nashvile Memorial Hospital
Madison, TN
01.1980 - 06.1987
  • Facilitated efficient coordination of home healthcare services between physicians and staff, optimizing patient care.
  • Led the project management efforts for the introduction of new services in cancer diagnostic and treatment
  • Demonstrated strong project management skills for outpatient surgery and center
  • Oversaw developing and implementing construction projects for the Diagnostic Center, Medical Building, and Surgery Center.
  • Executed managerial responsibilities for staff and services in the surgery center.
  • Directed and supervised staff members, ensuring quality service delivery in the cancer care department.
  • Managed physician recruitment process

Education

Executive Education - Construction Project Management

Columbia Engineering
New York, NY
07-2024

Hospitality Management Certificate -

Cornell University
Ithaca, New York
01.2018

Master of Arts - Civic Leadership -

Lipscomb University
Nashville, TN
01.2012

Bachelor of Science - Hospital Administration

The University of Tennessee At Martin
Martin, TN
01-1980

Skills

  • Governmental Regulations
  • Project Management
  • Scheduling
  • Data Analysis
  • Contract Management
  • Vendor Sourcing
  • Contract Services
  • Policy Analysis
  • Policy Implementation
  • Logistics Management
  • Compliance Monitoring
  • Continuity/Disaster Planning
  • Risk Management
  • Project development
  • Construction management
  • Quality assurance and control

Government Experience

  • Davidson County Clerk, Davidson County, Nashville, TN, 2006-2012, Returned $140 million dollars to general fund from revenues, Established the first online tag renewal service, Implemented new services for driver licenses & passports, Worked with 60+ staff members
  • Chairman, Tennessee Commission on Aging & Disability, Nashville, TN, 2006-2010, Coordinated the Older Americans Act Program in Tennessee, Implemented Tennessee's Long-Term Care Program, Assisted the Area Agency on Agency (AAA) to receive additional funding and expand services for caregivers
  • State Representative, Tennessee General Assembly, Nashville, TN, 1990-2002, Prime Sponsor for the expansion of Home & Community Based Health Services, Prime Sponsor for the establishment of the Head Trauma Council, Collaborated and reorganized the Department of Child Services, Reorganized and improved Department of Child Services

Accomplishments

  • Tennessee Child Care Association - Dedicated Service to the Children and Families of Tennessee
  • Tennessee Federation for the Aging - Leadership of Home and Community Based Services
  • Middle Tennessee Center for independent Living - Board Member

Certification

  • Private Pilot with Complex Rating

Timeline

Caregiver

Family Members
01.2023 - 02.2024

Consultant, Medical and Recreational Cannabis

Modern Wellness
01.2019 - 12.2022

Owner/Operator

Couser's Restaurant
01.2008 - 01.2017

Davidson County Clerk

Nashville/Metropolitan Government
11.2006 - 06.2012

Chairman, Tennessee Commission on Aging & Disability

01.2006 - 01.2010

State Representative, Tennessee General Assembly

01.1990 - 01.2002

Vice President

Nashvile Memorial Hospital
01.1980 - 06.1987

Executive Education - Construction Project Management

Columbia Engineering

Hospitality Management Certificate -

Cornell University

Master of Arts - Civic Leadership -

Lipscomb University

Bachelor of Science - Hospital Administration

The University of Tennessee At Martin
John Arriola