John Ashline
Plattsburgh,New York
Summary
Proven leader with extensive experience in team supervision and customer engagement, notably at Chartwells Schools Dining Services. Excelled in enhancing team productivity and customer satisfaction through innovative strategies and effective communication. Skilled in staff training and safety attention, achieving significant process improvements and fostering a culture of continuous enhancement.
Worked safely according to company rules and policies. Accomplished tasks for many different areas that needed the focus. Learned how to operate different equipment and assorted programs that were needed to do many of the tasks that Chartwells required.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor/Team Leader
Chartwells Schools Dining Services
09.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Associate
Walmart
12.2005 - 08.2010
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Associate of Arts - General Studies
Clinton Community College
Plattsburgh, NY12-2012
Skills
- Team supervision, showing leadership qualities
- Staff management and training
- Customer interaction and engagement
- Attention to detail, including work place safety
- Employee motivation
- Courteous and professional
- Overseeing daily activities
Certification
- ServSafe Food Handler's Certification
Languages
French
Limited Working
Timeline
Supervisor/Team Leader
Chartwells Schools Dining Services
09.2012 - Current
Associate
Walmart
12.2005 - 08.2010
Associate of Arts - General Studies
Clinton Community College
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