John Autry
Houston,Texas
Summary
Dedicated and passionate individual with proven accomplishments in driving growth and increasing profits in the retail sector. Articulate and driven leader with high energy and engaging personality. Hardworking team builder, motivational in maximizing personnel performance and surpassing business objectives.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager/Stock Manager
Pavement - Modern & Recycled Fashion
05.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
Brand Specialist
Ralph Lauren
07.2023 - 05.2024
- Leveraged product knowledge to increase sales by educating and assisting the customer in making the best choice.
- Improved overall customer satisfaction by closely monitoring feedback and proactively addressing concerns.
- Converted more than 10 frequent customers into clients.
- Implemented innovative influencer marketing initiatives to expand reach and drive consumer interest.
- Maintained high customer readiness standards: delivered a clean. neat and easy to shop store environment. Ensured shortage prevention initiatives were executed.
Sales Advisor (Men’s Casual)
Nordstrom
11.2022 - 07.2023
- Curated a fulfilling shopping experience for customers through engaging conversations about desired merchandise.
- Provided a clean & organized space for customers to be able to find desired items easily.
- Assisted customers in locating desired merchandise and provides fitting rooms to try on items.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Curated personal style boards to send to over 20 clients on a weekly basis to update them on new arrivals of merchandise, that tailored to their personal style interests.
Sales Associate/Cashier
Urban Outfitters (URBN)
08.2021 - 07.2022
- Fulfilled and supervised online and 'in store-pick up' orders for clients locally and throughout various areas of the U.S.
- Curated a memorable shopping experience with customers by engaging in authentic & friendly conversation.
- Exhibited effective communication with team members regarding inquiries customers had about inventory availability.
- Practiced daily management and replenishment of the 'Men’s Accessories' department.
- Observed and consistently kept areas with high customer visibility tidy and presentable.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Assistant Manager / Buyer
Petty Cash (Vintage & Luxury Streetwear Boutique)
10.2020 - 07.2021
- Inspected luxury fashion brand items’ authenticity and negotiated pricing.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Provided expert product knowledge, collaborating closely with team of ~10 sales associates.
- Grew repeat and referral business, leveraging high-touch relationship building with customers.
- Maintained item intake, sale negotiations, and current inventory within company Excel spreadsheet.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Collaborated with sales associates to increase Instagram followers from 12.9K to 15.3K by implementing digital marketing and engagement best practices.
Education
Bachelor of Science - Fashion Merchandising & Business Administration
Texas State University
San Marcos, TX12.2019
Skills
- Customer Service
- Competitive Selling
- Fashion Retail Management
- Inventory Management
- Social Media Management
- Data Analytics & Tracking
- Market Trends
- Digital Marketing Proficiency
Timeline
Assistant Store Manager/Stock Manager
Pavement - Modern & Recycled Fashion
05.2024 - Current
Brand Specialist
Ralph Lauren
07.2023 - 05.2024
Sales Advisor (Men’s Casual)
Nordstrom
11.2022 - 07.2023
Sales Associate/Cashier
Urban Outfitters (URBN)
08.2021 - 07.2022
Assistant Manager / Buyer
Petty Cash (Vintage & Luxury Streetwear Boutique)
10.2020 - 07.2021
Bachelor of Science - Fashion Merchandising & Business Administration
Texas State University
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