John A. Yanez
Tire Kingdom
Miami,FL
7
years of professional experience
Work History
Store Manager
3 Years 2 Months- Daily Operations and Customer Service
- Team Leadership and Training
- Financial and Inventory Management
- Safety and Compliance
Service Manager
3 Years 8 Months- Customer Communication: Talk directly with customers, assess their needs, explain vehicle inspection findings, and recommend necessary repairs or tire options.
- Workflow Management: Direct the daily tasks and flow of mechanics, alignment technicians, and tire technicians to stage and finish jobs efficiently.
- Sales and Service: Drive store sales initiatives, provide accurate price quotes, and ensure high customer satisfaction with their in-store experience.
- Operational Support: Assist the store manager with daily operations, monitoring repair tickets, and maintaining smooth department scheduling.
Education
- JROTC-(Junior Reserve Officer Training Corps) Army/Air Force- 4 Years.
- Varsity Football-4 Years.
Skills
Microsoft Word
Excel
Outlook
filling
mailing.
Fluent- English
Spanish.
Ability to effectively multi-task
very responsible
punctual and accurate
fast learner.
Timeline
Service Manager
Tire Kingdom
02.2023 - CurrentRead More
Store Manager
Jiffy Lube
11.2019 - 01.2023Read More
Miami Jackson Senior High
Read More