John Ballenger
Ponte Vedra Beach,Florida
Summary
Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Overview
26
26
years of professional experience
Work History
Retail Sales Associate
T-Mobile U.S.A.
Lake Worth, FL
07.2012 - Current
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Organized accessories and shelves to maintain the visual appeal of the store.
- Developed positive customer relationships through friendly greetings and excellent customer service.
- Demonstrated use and benefits of wireless products.
- Drive sales and build relationship with repeat customers.
Retail Sales Consultant
Sprint Nextel
Jacksonville, FL
10.2006 - 12.2010
- Recommended merchandise to customers based on their needs and preferences.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to customers questions and requests in a prompt and efficient manner.
- Greeted customers in a timely fashion while quickly determining their needs.
- Engaged with customers in a sincere and friendly manner.
- Completed nightly reports and deposits, closed and secured store.
- Prioritized helping customers while completing other routine tasks in the store.
- Built rapport with customers to increase likelihood of repeat business.
- Contributed to team success by exceeding team sales goals.
Studio Manager
Bryn-Alan Studios
Jacksonville, FL
06.1994 - 07.2005
- Managed studio photography company in Jacksonville.
- Built relationships with customers to increase likelihood of repeat business.
- Engaged and photographed senior portraits in a creative and professional manner.
- Responded to customer questions and requests in a prompt and efficient manner.
- Maintained sales contracts for school photography and worked closely with yearbook advisors and administrators.
- Solicited new business to customers based on their photographic needs and preferences.
- Maintained knowledge of current sales and accurate records of accounts.
Education
undefined
Allen D. Nease HS
St Augustine, FL1988
Associate of Arts - undefined
FCCJ
Jacksonville, FL1990
Bachelor of Science - Liberal Studies
University of Central Florida
Orlando, FL1994
Skills
- Customer service-oriented
- People-oriented
- Technical aptitude
- Excellent communication skills
- Detail-oriented
- Sales experience
- Goal-oriented
- Strong work ethic
- Outstanding interpersonal skills
- Strong client relations
- Creative problem solver
- Trusted key holder
- Active listening skills
- Consistently meets sales goals
- Retail sales
- Attention to detail
Timeline
Retail Sales Associate
T-Mobile U.S.A.
07.2012 - Current
Retail Sales Consultant
Sprint Nextel
10.2006 - 12.2010
Studio Manager
Bryn-Alan Studios
06.1994 - 07.2005
undefined
Allen D. Nease HS
Associate of Arts - undefined
FCCJ
Bachelor of Science - Liberal Studies
University of Central Florida
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