AMERICA DE JESUS
Denver,CO
Summary
Self-motivated professional with a strong customer service background. Excels in nurturing client relationships and delivering tailored solutions with attention to detail and dedication to excellence. Adaptable to fast-paced environments, with strong communication skills for effective collaboration and problem-solving.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Amazing Lash Studio
07.2023 - Current
- Sell monthly memberships and Amazing Lash Studio merchandise
- Perform nightly duties such as counting cash, some janitorial duties, and setting alarms
- Schedule clients over the phone and in person for services on Mindbody software
- Collect clients notes for future appointments
- Enter lash stylist notes of clients
- Maintain clean and sanitary lobby and restroom area
- Consolidating lashes.
Fulfilment Associate
Sugarwish
05.2020 - 01.2023
- Assembling gift box, including pulling and arranging candy product
- Preparing shipping boxes used for complete gift boxes including adding additional shipping components and attaching appropriate labels
- Packing a variety of candy into bags to weight, count or color specifications
- Maintain sanitary station to meet FDA standards.
Scheduler
All About Women's Care
06.2016 - 02.2019
- Answered and managed high volume of incoming scheduling calls
- Preparing charts for future appointments
- Scanned medical charts and entered into database
- Receptionist duties, file, scanning and dividing referrals that were email and/or faxed
- Verifying insurance eligibility.
Cashier
Andys Kitchen
04.2012 - 01.2016
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Handled currency and credit transactions quickly and accurately
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Administrative Assistant
Affordable Techs LLC
04.2011 - 04.2013
- Managed office supplies, vendors, organization and upkeep
- Scanned documentation and entered into the database
- Produced monthly reports using advanced Excel spreadsheet functions
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Assisted with receptionist duties, file organization and research and development.
Administrative Assistant
Premier Auto Upholstery
08.2011 - 04.2012
- Managed office supplies, vendors, organization and upkeep
- Answered and managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Maintained a clean reception area, including lounge and associated areas.
Telemarketer
Promo Readers Service
06.2009 - 09.2009
- Effectively managed a high-volume of inbound and outbound customer calls
- Documented all customer inquiries and comments thoroughly and quickly
- Processed cash and credit payments rapidly and accurately.
Intern
Holland & Hart LLP
08.2007 - 06.2008
- Received and placed telephone calls to clients and prospective clients
- Managed office supplies, vendors, organization and upkeep
- Scanned documentation and entered into the database
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
Receptionist
Kaiser Permanente Clinica De La Familia
08.2006 - 06.2007
- Professionally and courteously verified appointment times with patients
- Adeptly managed a multi-line phone system and pleasantly greeted all patients
- Prepared patient charts accurately and neatly for the clinic
- Prepared patient charts, pre-admissions and consent forms as necessary.
Education
High School Diploma -
Arrupe Jesuit High School
Denver, CO05.2010
Skills
- Professional phone etiquette
- Flexible
- Excellent communication skills
- Accurate and detailed
- Customer service-oriented
- Attention to detail
Timeline
Retail Sales Associate
Amazing Lash Studio
07.2023 - Current
Fulfilment Associate
Sugarwish
05.2020 - 01.2023
Scheduler
All About Women's Care
06.2016 - 02.2019
Cashier
Andys Kitchen
04.2012 - 01.2016
Administrative Assistant
Premier Auto Upholstery
08.2011 - 04.2012
Administrative Assistant
Affordable Techs LLC
04.2011 - 04.2013
Telemarketer
Promo Readers Service
06.2009 - 09.2009
Intern
Holland & Hart LLP
08.2007 - 06.2008
Receptionist
Kaiser Permanente Clinica De La Familia
08.2006 - 06.2007
High School Diploma -
Arrupe Jesuit High School