Aniya Gunn
Key West,Florida
Summary
Dynamic Retail Sales Associate with a proven track record at Kermit Carpenter, excelling in customer service and teamwork. Recognized for enhancing customer engagement and maintaining organized displays, contributing to a significant increase in sales. Skilled in efficient cash handling and conflict resolution, ensuring a positive shopping experience for all customers. I’ve also passed a state test in computer operations. I work very well with others and maintain a strong and safe environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Kermit Carpenter
200 Elizabeth Street Key West Florida
06.2020 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to improve product visibility and accessibility.
- Processed transactions efficiently using POS systems, ensuring accurate cash handling.
- Collaborated with team members to achieve sales targets through effective communication.
- Consistently met customer service expectations in a high-traffic retail location
- Trusted with cash handling and daily transactions
Known for reliability, punctuality, and positive attitude
Volunteer
Key West High School
Key West, FL
08.2025 - 12.2025
- Developed educational materials to support diverse learning needs and interests among students.
- Mentored students in academic subjects, fostering improved learning outcomes and confidence.
- Coordinated extracurricular activities, enhancing student engagement and community involvement.
Education
Associate of Arts - Business Management
College of The Florida Keys
Key West, FLSkills
- Maintained store cleanliness and followed safety guidelines to ensure a secure shopping environment
- Professional appearance
- Reliability
- Sales support
- Cash register operations
- Visual merchandising
- Multitasking in fast-paced environments
- Attention to detail
- Customer retention
- Phone etiquette
- Problem solving
Teamwork
Problem-solving
Teamwork and collaboration
Customer assistance
Customer engagement
Reliability and punctuality
Money handling
Professional appearance
Store maintenance
Phone etiquette
Friendly and outgoing
Provided friendly, knowledgeable service to a diverse customer base, resulting in repeat customers and positive feedback
Assisted with opening and closing procedures, including cash handling and store preparation
Addressed customer concerns professionally to ensure satisfaction and resolve issues efficientlySupported inventory counts, restocking, and receiving merchandise shipments
Maintained store cleanliness and followed safety guidelines to ensure a secure shopping environment
Certification
Certification in computer management and Take stock in Children scholarship program.
Timeline
Volunteer
Key West High School
08.2025 - 12.2025
Retail Sales Associate
Kermit Carpenter
06.2020 - Current
Associate of Arts - Business Management
College of The Florida Keys