John Bedell
Fairfield,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong wortk ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Service Technician
Raymond Storage Concepts
Cincinnati, OH
10.2023 - Current
- Responded quickly to emergency calls from clients needing immediate assistance.
- Inspected equipment for proper operation and safety hazards prior to use.
- Repaired faulty components such as motors, pumps, valves, switches.
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Tested repaired items to ensure functionality before returning them to customers.
- Maintained accurate records of service calls, repairs, and parts used.
- Communicated with vendors regarding supply orders and delivery timelines.
- Conducted preventive maintenance on a variety of machines and systems.
- Performed onsite repair of equipment at customer locations.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
Production Worker
Honeybaked Ham Store
Mason, OH
03.2021 - Current
- Stacked and arranged products on shelves according to size and weight requirements.
- Unloaded product from containers and organized them for storage in designated areas.
- Ensured proper labeling of completed products before shipping out.
- Communicated with team members regarding tasks assigned during shift.
Crew Leader
Jaco Waterproofing
Fairfield, OH
10.2020 - 10.2024
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Managed multiple employees in various job tasks throughout project completion.
- Monitored task completion to meet company standards for performance.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Conducted reviews of work orders to confirm completeness of project requirements.
Shift Lead
Hothead Burrito
Fairfield, OH
04.2018 - 10.2021
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring product was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Responded to customer inquiries and complaints in a professional manner.
- Conducted regular inventory checks to maintain accurate stock levels.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Supervised and led employees to maintain productivity and customer service levels.
- Educated customers about offerings, promotions and pricing to boost sales.
- Maintained positive working relationship with fellow staff and management.
Education
Ross High School
Hamilton, OH12.2019
Skills
- Documentation Ability
- Heavy Lifting
- Safety Standards Compliance
- Good Communication
- Teamwork and Coordination
- Strong Work Ethic
- Following Instructions
- Attention to Detail
- Hand Tools
Timeline
Service Technician
Raymond Storage Concepts
10.2023 - Current
Production Worker
Honeybaked Ham Store
03.2021 - Current
Crew Leader
Jaco Waterproofing
10.2020 - 10.2024
Shift Lead
Hothead Burrito
04.2018 - 10.2021
Ross High School
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