Summary
Overview
Work History
Education
Skills
Timeline
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John Bedford

Davenport

Summary

Goal-oriented manager with distinguished experience in the supply chain industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

17
17
years of professional experience

Work History

Director - National Sales

GTI USA
01.2022 - Current
  • Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
  • Met with customers to give sales presentations, negotiate contracts and promote services.

Brokerage/Sales/Operations Manager

C&W Trucking & Sons, Inc.
05.2017 - 12.2021
  • Liaised with other directors and departmental heads to align operational and sales priorities with total company direction.
  • Recommended sales strategies for improvement based on regular market research and competitor analysis.
  • Identified, developed and launched innovative tools or systems to achieve sales strategies.
  • Organized promotional events and interacted with community to increase sales volume.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.

Director of Operations

Curry's Transportation
01.2013 - 05.2017
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.

Operations Manager

FTI
01.2007 - 01.2013
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.

Education

Associate of Arts - Business Management

Eastern Iowa Community College District
Bettendorf
2002

Skills

  • Business Management and Development
  • Logistics Coordination
  • Sales Expertise
  • Business Growth and Retention
  • Strategic Planning
  • Business Analytics
  • Operational Efficiency
  • Coaching and Training
  • Providing Feedback
  • Revenue Generation

Timeline

Director - National Sales

GTI USA
01.2022 - Current

Brokerage/Sales/Operations Manager

C&W Trucking & Sons, Inc.
05.2017 - 12.2021

Director of Operations

Curry's Transportation
01.2013 - 05.2017

Operations Manager

FTI
01.2007 - 01.2013

Associate of Arts - Business Management

Eastern Iowa Community College District

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John Bedford