Years in QA Leadership
John Beeman
Mesa,AZ
Summary
Highly accomplished senior software QA leader with experience in internet and SaaS companies in the fields of CRM, automotive, banking, newspaper, entertainment, and manufacturing. Enjoy building, mentoring, and leading QA teams committed to improving software quality through software development lifecycles and processes emphasizing defect prevention over defect detection.
Extensive experience in QA leadership for internet startups, transitional growth companies, and established software companies setting up QA departments, processes, infrastructure, and test environments involving waterfall, iterative, and agile SDLC methodologies and frameworks.
Overview
23
23
Work History
QA Manager
Intradiem
2022.04 - 2023.04
- Built UK-based QA team in support of Intradiem's Platform Modernization initiative by hiring two Sr SDETs, three SDETs, and three Test Analysts
- Trained and mentored new, first-time QA Team Lead in personnel management, career coaching, conflict resolution, process definition and management, and tool and vendor assessment culminating in team achieving its year-end KPIs and objectives.
- Worked with QA Director and QA Lead to develop departmental standards, practices, and procedures.
- Created and implemented defect management lifecycle in Version One including standard metrics reports
- Conducted risk assessments of QA tools and procedures to identify and mitigate potential quality issues.
- Achieved all departmental and personal quarterly and annual KPIs, including reducing critical and high severity released into field by 70% and completing 90% or greater of committed sprint planning points.
QA Director and Scrum Master
Act! LLC
2020.06 - 2022.03
- Managed team of QA team of 10 (QA Manager, four onshore engineers, five offshore)
- Directed all manual and automated testing activities of Act!'s Products (Windows/desktop, browser-based, AWS-hosted SaaS)
- Reduced post-release defects by 85% and eliminated all critical and high severity post-release support issues and call drivers, all by expanding depth and breadth of Selenium Grid-based automated testing coverage and implementing requirements reviews and assessments
- Developed, implemented, and managed formal alpha and beta testing processes which reduced post-release defects by 70+% and increased customer satisfaction levels
- Coordinated and oversaw expansion and maintenance of QA's automated testing framework utilizing Selenium, Python, TeamCity, and Jenkins
- Served as Release Manager, developing and documenting standard, repeatable Release Process and verified process execution, obtained signature authorization from department leads, and provided final signature authorization for code releases
- Facilitated Scrum framework to shorten cycle time and achieve target margins
- Served as Scrum Master for initially four and later one scrum teams operating on two-week sprint cycles.
QA Manager
Cars.com
2013.11 - 2020.04
- Managed four-person QA team comprised of onshore and offshore (Argentina) team members responsible for all manual and automated testing activities of two B2C Cars.com consumer websites, newcars.com and carpricesecrets.com
- Assisted in design, implementation, and maintenance of Selenium Grid-based automated testing system utilizing Selenium IDE, Maven, and Jenkins
- Recorded, analyzed, and distributed statistical information to organizational and corporate leaders
- Transformed QA from end-of-cycle, QC function (defect detection) to full SDLC stakeholder (defect prevention) based on FURPS (functionality, usability, reliability, performance, and security) quality criteria
- Facilitated KPI-based productivity system to monitor and manage individual and departmental performance.
- Monitored staff organization and suggested improvements to daily functionality.
Director of IT
BR Marketing Group LLC
2010.10 - 2018.09
- Developed and maintained company's website and social media presence and their respective content
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
Sr. QA Manager - ECommerce
LiveNation-Ticketmaster, Inc
2012.09 - 2013.10
- Managed QA team consisting of two local and eight offshore (Odessa, Ukraine) team members ranging from Associate Test Engineer to Sr. QA Engineer and QA Team Lead.
- Established metrics reporting processes for acceptance, functional/V&V, smoke, regression, and release authorization testing to track performance and efficiency
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Facilitated a tailored, hybrid Agile SDLC (“scrumfall”) used by ten scrum teams operating in time-boxed, two-week sprint releases.
Sr. QA Manager and Scrum Master
Thought Convergence, Inc
2010.10 - 2012.10
Sr. QA and Ad Ops Manager
The Seattle Times
2007.11 - 2010.10
Sr. QA Manager
JH Harland Financial Services
2004.05 - 2007.10
Education
Associate of Applied Science - Mathematics And Computer Science
Purdue University
West Lafayette, INSkills
- Employee Recruitment
- Employee Training
- Budget Management
- Stakeholder Communications
- Sprint Planning
- User Acceptance Testing (UAT)
- Agile Best Practices
- Software Process Management
- Researching and Compiling Process Data (KPIs)
- Backlog Management
- Scrum Processes
- Vendor Selection
Timeline
QA Manager
Intradiem
2022.04 - 2023.04
QA Director and Scrum Master
Act! LLC
2020.06 - 2022.03
QA Manager
Cars.com
2013.11 - 2020.04
Sr. QA Manager - ECommerce
LiveNation-Ticketmaster, Inc
2012.09 - 2013.10
Director of IT
BR Marketing Group LLC
2010.10 - 2018.09
Sr. QA Manager and Scrum Master
Thought Convergence, Inc
2010.10 - 2012.10
Sr. QA and Ad Ops Manager
The Seattle Times
2007.11 - 2010.10
Sr. QA Manager
JH Harland Financial Services
2004.05 - 2007.10
Associate of Applied Science - Mathematics And Computer Science
Purdue University