John Bertram

Responsibilities

• Assist Customers in purchasing a car wash
• Properly Manage customer accounts through the online database
• Sell unlimited wash plans to customers
• Properly guide customers in to the wash and ensure the wash is running properly throughout
• Complete maintenance tasks to keep the wash cycle properly running
• Complete cleaning tasks inside the runnel
• Complete cleaning tasks in the parking lot
• Complete opening and closing tasks
• Answer customer phone calls and address concerns

Achievements

• Top seller of the quarter (1)

Responsibilities

• Worked closely with shift manager to solve problems and handle customer concerns.
• Answered questions about store policies and addressed customer concerns.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Helped import grocery shipments