Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Customer Service Attendant
TA Operating
04.2022 - 05.2023
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Investigated and resolved customer inquiries and complaints quickly
Handled customer inquiries and suggestions courteously and professionally
Responded to customer requests, offering excellent support and tailored recommendations to address needs
Warehouse Associate
Fosdickfulfillment
01.2020 - 06.2020
Prepared orders for shipment by picking, packing, and labeling merchandise.
Inspected incoming shipments to verify accuracy and prevent errors.
Worked safely around moving machinery.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Service Attendant
TA Operating
06.2018 - 06.2019
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Responded to customer requests for products, services, and company information
Investigated and resolved customer inquiries and complaints quickly
Responded to customer requests, offering excellent support and tailored recommendations to address needs