Kylie Santoro
Point Pleasant Beach,NJ
Summary
Customer Service Attendant
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
6
6
years of professional experience
Work History
Customer Service Attendant
Jenkinson's Boardwalk Pavilion Arcade
Point Pleasant Beach, NJ
04.2019 - Current
- Provided exceptional customer service to ensure customer satisfaction
- Assisted with training and mentoring new team members
- Collect money from customers and give out change, tokens or prizes
Cleaning Crew Member
KeyVest Real Estate Services
Point Pleasant Beach, NJ
04.2023 - 08.2023
- Maintained high standards of cleanliness throughout all assigned areas
- Performed cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture
- Disinfected and cleaned bathroom areas
- Swept and mopped floors and vacuumed carpets
Education
Bachelor of Arts - Psychology
Kean University
Union, New Jersey12-2026
Associate of Arts - Liberal Arts
Ocean County College
Toms River, New Jersey12-2024
High School -
Point Pleasant Beach High School
Point Pleasant Beach, New Jersey06.2022
Some College (No Degree) -
University of Delaware
Newark, DE, USSkills
- Active listening
- Customer Relations
- Microsoft Word
- Maintaining Clean Work Areas
- Professional Relationships
- Reading comprehension
- Critical thinking
- Multi-task management
Extracurricular Activities
Marching Band Jazz Band Tennis Team National Honor Society (NHS)
Timeline
Cleaning Crew Member
KeyVest Real Estate Services
04.2023 - 08.2023
Customer Service Attendant
Jenkinson's Boardwalk Pavilion Arcade
04.2019 - Current
Bachelor of Arts - Psychology
Kean University
Associate of Arts - Liberal Arts
Ocean County College
High School -
Point Pleasant Beach High School
Some College (No Degree) -
University of Delaware
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