Rayah Frizzell
Placerville,CA
Summary
Dynamic customer service, excelling in customer relations and critical thinking. Proven ability to enhance guest satisfaction through effective problem-solving and team collaboration. Skilled in money handling and active listening, consistently delivering results in fast-paced environments while fostering positive and intrapersonal customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Attendant
Red Hawk Casino
08.2025 - Current
- Assisted guests with inquiries, ensuring timely and accurate responses to enhance customer satisfaction.
- Collaborated with team members to resolve customer issues, fostering a positive environment for customers.
- Monitored gaming floor activities, ensuring compliance with regulations and promoting responsible arcade gaming practices.
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
Concessions Worker
Cinema West Inc.
03.2024 - 05.2025
- Consistently provided friendly service to promote better customer engagement.
- Regularly handled cash and worked a register.
- Managed inventory levels, minimizing waste and optimizing product availability.
- Maintained cleanliness and organization of concession area to comply with health regulations.
- Consistently provided friendly service to promote better customer engagement.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
Internship / Volunteer Work
Academy Art of The West
08.2024 - 12.2024
- Assisted with special events and programs for Academy Art of The West.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used a variety of interpersonal communication skills to convey information to others.
- Made strong, personal connections with numerous individuals attending to the art class.
Education
High School Diploma -
Pacific Crest Academy
El Dorado, CA05.2025
Skills
- Customer relations
- Critical thinking
- Team collaboration
- Active listening
- Creative problem solving
- Money handling
- Computer proficiency
- Task prioritization
Timeline
Customer Service Attendant
Red Hawk Casino
08.2025 - Current
Internship / Volunteer Work
Academy Art of The West
08.2024 - 12.2024
Concessions Worker
Cinema West Inc.
03.2024 - 05.2025
High School Diploma -
Pacific Crest Academy