John Bianco
New York,NY
Summary
U.S. Air Force veteran and current BFA Design student at the School of Visual Arts with six years of experience managing critical operations, leading teams, and maintaining a high standard across demanding environments. Proven expertise in communication, documentation, logistics, and accountability at the command level, complemented by a background in retail and customer service. Brings a disciplined work ethic, operational awareness, and a creative perspective developed through both military service and design education.
Overview
9
9
years of professional experience
Work History
Staff Sergeant-Senior Emergency Actions Controller
United States Air Force
Kaiserslautern, Germany
08.2019 - 09.2025
- Managed mission-critical communication and logistics for large-scale operations, connecting air, ground, and international partners across multiple command levels.
- Maintained situational awareness and ensured accountability across departments while managing sensitive documentation under strict protocol
- Coordinated resource allocation, critical systems operations, and information flow between worldwide entities, delivering timely and accurate reporting directly to high-level stakeholders.
- Ensured facility and personnel safety by monitoring, identifying, and reporting security threats, hazards, and emergency situations in accordance with established command protocols and escalation procedures
Electronic Sales Associate
Target
Bakersfield, CA
04.2018 - 07.2019
- Delivered customer-focused sales support in a high-volume retail environment through strong product knowledge and attentive service, identifying customer needs and providing effective solutions that drove sales and contributed to a positive in-store experience.
- Maintained floor standards and and collaborated with teammates to ensure consistent operational efficiency throughout the day.
Tech Specialist
Cimulated
Bakersfield, CA
05.2017 - 03.2018
- Maintained and troubleshot VR equipment and PC systems to ensure consistent functionality and customer satisfaction.
- Managed technical setup, equipment handling, and daily operations while maintaining a safe and organized environment.
- Delivered confident customer support and technical guidance in a fast-paced, interactive setting.
Food Prep/Cashier
Fit Pantry
Bakersfield, CA
09.2016 - 11.2018
- Prepared food and work areas, operated the cash register and drive-through, and communicated effectively with customers in a fast-paced service environment.
- Maintained cleanliness standards, provided menu guidance, and supported smooth daily operations through reliability and attention to detail.
Education
BFA - Design
School of Visual Arts
New York, NY05-2028
High School -
Frontier High School
Bakersfield, CA05-2018
Skills
- Leadership & Team Coordination
- Communication & Customer Service
- Operations & Workflow Management
- Problem Solving & Troubleshooting
- Time Management & Organization
- Cross-Functional Collaboration
Timeline
Staff Sergeant-Senior Emergency Actions Controller
United States Air Force
08.2019 - 09.2025
Electronic Sales Associate
Target
04.2018 - 07.2019
Tech Specialist
Cimulated
05.2017 - 03.2018
Food Prep/Cashier
Fit Pantry
09.2016 - 11.2018
High School -
Frontier High School
BFA - Design
School of Visual Arts
Awards
- Jack Potter Memorial Award, SVA, 01/26
- Air Force Achievement Medal, USAF, 08/22
- Air Force Achievement Medal, USAF, 03/21
- WSA Airman of The Quarter, USAF, 03/21
- WSA Airman of The Quarter, USAF, 09/20