JOHN BIEN-AIME
Mohrsville
Summary
Hard worker works a lot of over time work oriented always at work and reliable Service-driven Positive Ambitious Customer service Computer literate Customer satisfaction Multi-Task Management Quick learner
Overview
11
11
years of professional experience
Work History
Shift Manager
Wendy's
Shillington
11.2021 - Current
- Supervised daily operations and staff in a fast-paced retail environment.
- Trained and mentored new team members on company policies and procedures.
- Coordinated shift schedules to ensure optimal staffing levels at all times.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Environmental Services
Tower Health Reading Hospital
West Reading
12.2021 - 12.2022
- Clean rooms after patient discharged/separated trash and recycle to the right location
- Inspected and reviewed [Type] systems to ensure that they were compliant with [Type] program requirements.
- Followed all safety procedures and protocols when using equipment and moving hazardous chemicals to avoid mishaps and accidents.
- Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
- Coordinated efforts between Environmental Services personnel and other departments in order to maximize efficiency.
Lumber Associate
Lowe's Home Improvement
Reading
07.2021 - 12.2021
- Assisted customers in choosing and customizing available items to meet their specific needs.
- Listened to the needs and desires of customers in order to identify and recommend the best products.
Material handler
East Penn Manufacturing
Lyons
04.2017 - 12.2021
- Was in charge of operating [Type] and [Type] machines in order to transport [Type] materials safely.
- Prepared job sites efficiently by clearing debris and setting up materials and tools.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient [Timeframe] shipments.
- Cleaned warehouse areas to maintain safety and efficiency.
- Used forklifts and pallet jacks to move large products from one warehouse area to another, making them more accessible.
- Made supervisors and coworkers aware of potential hazards and other issues so that they could be resolved quickly.
Shift Supervisor
Kentucky fried chicken
Shillington
10.2014 - 04.2017
- Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.
- Project control procedures, such as project forecasts and cash flow projections, were established.
Shift Supervisor
Footlocker
Wyomissing
12.2014 - 09.2015
Education
High School -
Governor Mifflin High School
Shillington, PA 06.2010 - 01/2014
Skills
- Hard worker
- Service-driven
- Positive
- Ambitious
- Customer service
- Computer literate
- Customer satisfaction
- Multi-Task Management
- Quick learner
Timeline
Environmental Services
Tower Health Reading Hospital
12.2021 - 12.2022
Shift Manager
Wendy's
11.2021 - Current
Lumber Associate
Lowe's Home Improvement
07.2021 - 12.2021
Material handler
East Penn Manufacturing
04.2017 - 12.2021
Shift Supervisor
Footlocker
12.2014 - 09.2015
Shift Supervisor
Kentucky fried chicken
10.2014 - 04.2017
High School -
Governor Mifflin High School
06.2010 - 01/2014