Jeremiah Holt
Tempe,AZ
Summary
Accomplished Assistant Manager at Wingstop with a proven track record in enhancing team performance and customer satisfaction through effective decision-making and employee training. Skilled in cash handling and fostering a positive work environment, demonstrated by significantly reducing cash discrepancies and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Manager
Taco Bell
08.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Assistant Manager
Wingstop
04.2023 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma - Anything
Hope High School Online
Arizona City, AZSkills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Hard worker
- Fast learner
Timeline
Assistant Manager
Wingstop
04.2023 - 08.2023
Shift Manager
Taco Bell
08.2020 - Current
High School Diploma - Anything
Hope High School Online