John Biju Varghese
Iowa City,IA
Summary
Passionate and dependable individual looking for a part-time Personal Assistant/Errands role. Bringing a high level of adaptability, strong organizational abilities, and the capacity to effectively handle a wide range of professional and personal responsibilities, including remote work.
Overview
2
2
years of professional experience
Work History
Dining Associate
University Housing And Dining
09.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and anticipating guests needs.
- Streamlined dining operations for increased efficiency through effective communication with kitchen staff.
- Maintained a clean and inviting dining area, ensuring a positive guest experience.
- Improved overall restaurant reputation by consistently delivering high-quality food and attentive service.
- Collaborated with fellow team members to create a seamless dining experience for guests.
- Managed time effectively to ensure all tasks were completed promptly during high-volume shifts.
- Increased dining capacity during peak hours by swiftly clearing tables and resetting them for new guests.
- Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
- Monitored buffet stations for cleanliness and replenishment needs, ensuring an appealing presentation throughout meal periods.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Business Intelligence Analyst
Al Dahra Holding LLC
07.2022 - 08.2022
- Developed reports in Cognos BI using Query Studio and dashboards in IBM Cognos Analytics and Microsoft Power BI
- Created data models using Framework Manager
- Used SQL to perform data manipulation.
Data Entry Intern
Abu Najm Trading
12.2021 - 02.2022
- Enhanced data accuracy by meticulously entering and cross-checking information from various sources.
- Increased efficiency by automating repetitive tasks using Excel macros and formulas.
- Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
- Streamlined processes by identifying opportunities for improvement in data management practices.
- Completed data entry tasks with accuracy and efficiency.
Education
Master of Science - Data Science
University of Iowa
Iowa City, IA12.2024
Bachelor of Engineering - Mechatronics Engineering
Manipal Institute of Technology (MIT)
Manipal06.2023
Skills
- Languages: R, Python, SQL
- Database: MySQL
- Visualization Software: Microsoft PowerBI, IBM Cognos Analytics
- Microsoft Office Suite
- Machine Learning [Regression, Classification, Clustering]
- ETL Process
- Client Satisfaction
- Assist Customers
- Meeting Planning
- Public Relations
Accomplishments
Achieved recognition for Best Data Visualization in Datathon '23 through exceptional skills in data analysis and visualization techniques.
Timeline
Dining Associate
University Housing And Dining
09.2023 - Current
Business Intelligence Analyst
Al Dahra Holding LLC
07.2022 - 08.2022
Data Entry Intern
Abu Najm Trading
12.2021 - 02.2022
Master of Science - Data Science
University of Iowa
Bachelor of Engineering - Mechatronics Engineering
Manipal Institute of Technology (MIT)
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