John Bishop
Saratoga Springs,NY
Summary
I have worked for an automobile manufacturer in many different capacities. My specific jobs have all been field related, and involve direct interaction with franchised dealers. I have held jobs in an office environment, supporting a field force, and worked as a field representative. The roles I have assumed allow me to understand the mutual goals of the manufacturer and the dealer.
Overview
20
20
years of professional experience
Work History
Service and Parts Area Mgr.
Stellantis
03.2015 - Current
- Worked to attain corporate goals, Dealer Outbound Sales, Customer Satisfaction Survey Scores, and Corporate Retention.
Area Sales Mgr.
Chrysler
11.2008 - 03.2015
- Attained corporate goals, including sales, share, digital lead response, annual product training, dealer customer survey improvement, and vehicle wholesale shipments.
Senior Auditor
Chrysler
01.2004 - 11.2008
- Promoted to Corporate Auditor
- Performed Warranty and sales incentive audits
- Attained corporate goals for # of audits completed in a calendar year
- Responsible for reviewing sales incentive payments, and warranty claim payments for compliance with corporate rules and guidelines
- Upon completion of review, a detailed dealer closing meeting presentation was completed with potential chargeback findings Revealed
- A follow up contact completed the dealer visit and commenced with final chargeback after review of any new documentation provided by dealer.
Education
Health Science B.S. -
State University of NY At Cortland
Cortland, NYSkills
- Business Development & Planning
- Annual Audit Plans
- Compliance Monitoring
- Client Relationship Management
- Fraud detection techniques
- Time management abilities
Timeline
Service and Parts Area Mgr.
Stellantis
03.2015 - Current
Area Sales Mgr.
Chrysler
11.2008 - 03.2015
Senior Auditor
Chrysler
01.2004 - 11.2008
Health Science B.S. -
State University of NY At Cortland
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