John Boustani
Bowling Green,KY
Summary
Focused Quality Controller with 35 years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Quality control professional experienced in developing an organization's quality strategy, procedures, and processes. Monitor quality performance from the supply chain and throughout the product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
40
40
years of professional experience
Work History
Quality Manager
Rivian Automotive Inc.
Normal, IL
03.2022 - Current
- Managed and archived quality documentation and participated in internal and external quality audits.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Paint Shop-Injection Molding Floor Manager
Kyowa America Corporation
Portland, TN
10.2021 - 03.2022
- Trained workers in proper methods, equipment operation, and safety procedures.
- Inspected equipment and tools used for safe operation.
- Directed projects according to schedule and quality demands.
- Incorporated automated systems to produce goods of good quality and consistent speed up processes.
- Troubleshot and resolved general manufacturing issues and faults promptly to minimize downtime.
- Oversaw design and development of new products for general production.
- Managed staff hiring, training, and supervision.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
Paint Shop-Maintenance Lead Supervisor
Navistar Interrnational
Springfield, OH
09.2018 - 03.2020
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 60 employees and scheduled shifts.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Analyzed and identified equipment failure root causes and initiated correction actions.
Quality Lead Supervisor
Corvette Assembly Plant General Motors Co
Bowling Green, KY
03.2008 - 03.2018
- Oversaw the department by supervising daily operations, providing technical support, and coordinating personnel.
- Monitored activities and supporting systems in Quality settings to check compliance with all institutional and regulatory requirements
- Evaluated Quality systems for overall functionality, identified opportunities for improvement, and implemented changes to facilitate better outcomes.
- Maintained knowledge of institutional policies and compliance regulations and communicated any developments and consequent changes in procedure to personnel.
- Maintained QA programs.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
Shift Lead Supervisor
GM Doraville Assembly Plant
Doraville, Atlanta, GA
04.1996 - 12.2007
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Developed and implemented new processes and procedures to streamline operations.
Team Leader
GM Assembly
Tarrytown, NY
05.1985 - 04.1996
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Promoted high standards through a personal example to help each member understand expected behaviors and standards.
- Held weekly team meetings to inform team members of company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Communicated KPIs outlined in the annual plan to inform employees of expectations and deliverables.
Education
GED -
James Madison High School
Norcross, GA08.2002
Certification - Automotive Mechanics
Apex Technical School
Manhattan, NY05.1985
Skills
- Performance Metric
- Legal Standards
- Pre-Implementation Audits
- Atlassian JIRA
- Collective Bargaining Agreements
- Union Negotiations
- Complex Problem-Solving
- In-Depth OSHA Knowledge
- Safety Protocols
- Production Scheduling Familiarity
- GCA Audits
Languages
Arabic
Native or Bilingual
Spanish
Professional Working
Timeline
Quality Manager
Rivian Automotive Inc.
03.2022 - Current
Paint Shop-Injection Molding Floor Manager
Kyowa America Corporation
10.2021 - 03.2022
Paint Shop-Maintenance Lead Supervisor
Navistar Interrnational
09.2018 - 03.2020
Quality Lead Supervisor
Corvette Assembly Plant General Motors Co
03.2008 - 03.2018
Shift Lead Supervisor
GM Doraville Assembly Plant
04.1996 - 12.2007
Team Leader
GM Assembly
05.1985 - 04.1996
GED -
James Madison High School
Certification - Automotive Mechanics
Apex Technical School