JOHN BREWER
Payson,UT
Summary
Strategic Floor Lead with substantial background managing and mentoring teams in fast-paced hospitality environment. Identifies customer needs and optimizes operations with focus on practical strategies. Collaborative and committed to driving revenue growth.
Overview
9
9
years of professional experience
Work History
In-Home Caretaker
Self-employeed
04.2024 - Current
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Floor Supervisor
Triple Creek Kitchen and Spirits
09.2021 - 04.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
Crew Chief
Culvers
10.2016 - 09.2021
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Resolve customer complaints regarding food service.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Training and development of new employees.
- Routinely supported other areas of the restaurant as requested, including answering telephone orders, food preparation, and finalizing financial transactions for other staff members.
Education
Bachelor of Science (B.S.) - Hotel and Restaurant Management
NORTHERN ARIZONA UNIVERSITY
Flagstaff, AZ05.2016
Skills
- Transportation arrangements
- Patient assistance
- Emotional support
- Stock management
- Quality controls
- POS systems operations
- Operations management
- Customer relations
- Team supervision
- Task delegation
- Interpersonal conflict resolution
- Safety monitoring
Timeline
In-Home Caretaker
Self-employeed
04.2024 - Current
Floor Supervisor
Triple Creek Kitchen and Spirits
09.2021 - 04.2024
Crew Chief
Culvers
10.2016 - 09.2021
Bachelor of Science (B.S.) - Hotel and Restaurant Management
NORTHERN ARIZONA UNIVERSITY
Similar Profiles
Tyson DandoyTyson Dandoy
Licensed Tattoo Artist at Self-employeedLicensed Tattoo Artist at Self-employeed
Ezana HailemariamEzana Hailemariam
Coach at Self-employeedCoach at Self-employeed
Cherie DuriezCherie Duriez
Homeschool Teacher at Self-employeedHomeschool Teacher at Self-employeed
Jaunna MartinJaunna Martin
Patient Care Taker at Self-employeedPatient Care Taker at Self-employeed
Jesica BlissJesica Bliss
Receptionist at Spanish Fork DentistryReceptionist at Spanish Fork Dentistry