Dynamic leader with proven expertise in operations management and team building. Committed to fostering collaborative environments to enhance service delivery and ensure customer satisfaction.
Overview
33
33
years of professional experience
Work History
Skilled Laborer
Premier Painting LLC
Wooster, OH
03.2024 - Current
Collaborated with team members to complete projects on schedule, ensuring high-quality results and client satisfaction.
Operated painting tools and equipment to ensure high-quality finishes on various surfaces.
Assisted in preparing job sites, including setting up scaffolding and securing materials.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Owner/Operator
Green & Growing Landscape Inc
Wooster, OH
03.1997 - Current
Managed daily business operations, ensuring compliance with environmental regulations and industry standards.
Oversaw daily operations, ensuring high-quality landscape services and customer satisfaction.
Managed project budgets, optimizing resource allocation for improved efficiency and profitability.
Trained and mentored staff on best practices in landscape design and maintenance techniques.
Fostered a collaborative team environment, encouraging innovation and continuous improvement in service delivery.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
General Manager
Tumbleweed Southwest Grill
Wooster, OH
02.1996 - 06.1997
Directed daily operations, ensuring efficient service delivery and high customer satisfaction.
Developed and implemented strategic marketing initiatives to increase brand awareness and revenue growth.
Led team training programs, enhancing employee skills and fostering a positive workplace culture.
Managed budget allocations, optimizing resource utilization while maintaining operational excellence.
Corporate Trainer and General Manager
Lonestar Steakhouse And Saloon
Columbus Oh Akron Oh
01.1993 - 01.1996
Developed and delivered training programs to enhance employee skills and knowledge.
Facilitated onboarding sessions for new hires, ensuring smooth integration into company culture.
Evaluated training effectiveness through feedback and assessments to drive continuous improvement.
Collaborated with management to identify training needs and align programs with business goals.
Conducted evaluations and observed employee performance to identify areas of needed improvement.
Collaborated with management to identify company training needs and scheduling.
Education
High School Diploma -
Wooster High School
Wooster, OH
No Degree - Horticulture Science And Landscape Design
OSU
Columbus Oh And Wooster OH
Skills
Leadership and team building
Operations management
Team player
Training and coaching
Staff management
Relationship building
Timeline
Skilled Laborer
Premier Painting LLC
03.2024 - Current
Owner/Operator
Green & Growing Landscape Inc
03.1997 - Current
General Manager
Tumbleweed Southwest Grill
02.1996 - 06.1997
Corporate Trainer and General Manager
Lonestar Steakhouse And Saloon
01.1993 - 01.1996
High School Diploma -
Wooster High School
No Degree - Horticulture Science And Landscape Design